Evelyn Glover
Edmonton,AB
Summary
Experienced worker with a background in food service, customer service and recreation. Organized, friendly, and hardworking.
Overview
6
6
years of professional experience
Work History
Day Camp Leader
Town Of High Level
High Level
05.2023 - 08.2023
- Fostered a positive and inclusive environment for all campers through attentive supervision and conflict resolution.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Answered phones quickly, addressing questions, taking messages and forwarding calls.
- Opened and closed facilities and secured building at end of program by locking doors and turning off lights.
Barista
Starbucks
High Level
05.2023 - 08.2023
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Followed exact recipes for mixing and preparing beverage and food items.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Museum Representative
Town Of High Level
High Level
05.2022 - 08.2022
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Managed daily operations of the tourism office, maintaining high levels of efficiency and organization.
Pharmacy Assistant
IDA Valu Drugs
High Level
10.2017 - 08.2022
- Greeted customers at counter and provided excellent customer service.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Nursing
University of Alberta
Edmonton, AB04.2027
Skills
- Decision-Making
- Food Preparation and Safety
- Conflict and Complaint Resolution
- Order Accuracy
- Menu Recommendations
- Cash Handling
- Adaptable and Flexible
- Team Leadership
Timeline
Day Camp Leader
Town Of High Level
05.2023 - 08.2023
Barista
Starbucks
05.2023 - 08.2023
Museum Representative
Town Of High Level
05.2022 - 08.2022
Pharmacy Assistant
IDA Valu Drugs
10.2017 - 08.2022
Bachelor of Science - Nursing
University of Alberta