Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evelyn Glover

Edmonton,AB

Summary

Experienced worker with a background in food service, customer service and recreation. Organized, friendly, and hardworking.

Overview

6
6
years of professional experience

Work History

Day Camp Leader

Town Of High Level
05.2023 - 08.2023
  • Fostered a positive and inclusive environment for all campers through attentive supervision and conflict resolution.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Answered phones quickly, addressing questions, taking messages and forwarding calls.
  • Opened and closed facilities and secured building at end of program by locking doors and turning off lights.

Barista

Starbucks
05.2023 - 08.2023
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Museum Representative

Town Of High Level
05.2022 - 08.2022
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Developed engaging and informative scripts, guiding tour members through attractions.
  • Managed daily operations of the tourism office, maintaining high levels of efficiency and organization.

Pharmacy Assistant

IDA Valu Drugs
10.2017 - 08.2022
  • Greeted customers at counter and provided excellent customer service.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Counted and labeled prescriptions with correct item and quantity.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Science - Nursing

University of Alberta
Edmonton, AB
04.2027

Skills

  • Decision-Making
  • Food Preparation and Safety
  • Conflict and Complaint Resolution
  • Order Accuracy
  • Menu Recommendations
  • Cash Handling
  • Adaptable and Flexible
  • Team Leadership

Timeline

Day Camp Leader

Town Of High Level
05.2023 - 08.2023

Barista

Starbucks
05.2023 - 08.2023

Museum Representative

Town Of High Level
05.2022 - 08.2022

Pharmacy Assistant

IDA Valu Drugs
10.2017 - 08.2022

Bachelor of Science - Nursing

University of Alberta

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Evelyn Glover