Dedicated professional with strong customer service skills and experience in patient care. Adept at multi-tasking and ensuring HIPAA compliance while enhancing the patient experience.
Detail-oriented individual with experience in both customer service and patient care. Known for exceptional multi-tasking abilities and strong teamwork skills, dedicated to improving patient experiences and supporting healthcare operations.
Overview
4
4
years of professional experience
Work History
Server
Colibri Mexican Bistro
San Francisco
06.2022 - Current
Provided attentive service to guests in a fast-paced dining environment.
Managed payment transactions and processed customer orders to streamline service.
Resolved guest inquiries and complaints to improve overall customer satisfaction.
Delivered attentive customer service to ensure guest satisfaction.
Medical Assistant
Premium Health Care
South San Francisco
08.2023 - 02.2024
Administered injections, medications, and treatments according to physician directives.
Measured vital signs and documented medical histories to facilitate effective examinations.
Assisted in patient intake and documentation for efficient workflow.
Prepared examination rooms and ensured cleanliness for patient comfort.
Supported healthcare providers during procedures by providing necessary instruments.
Collaborated with medical staff to streamline operations and improve patient care.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Scheduled appointments for patients via phone and in person.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Maintained confidentiality regarding all patient information in accordance with HIPAA regulations.