Evelyn Diaz
San Pablo
Summary
A manager with proven expertise in effective communication, problem-solving, and team collaboration. I am known for leading teams through different work changes and coaching staff to achieve high standards in customer service.
Overview
2
2
years of professional experience
Work History
Manager
Ike's Love & Sandwiches
Pinole
10.2023 - Current
- Collaborated with team members to develop innovative solutions for challenges.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
Education
Phlebotomy Technician - Phlebotomy
CALRegional
7929 Ney Ave, Oakland, CA 9460510-2024
High School Diploma -
Making Waves Academy
4123 Lakeside Dr, Richmond, CA 9480606-2022
Skills
- Effective communication
- Time management
- Friendly, positive attitude
- Problem-solving
- Communication
- Patient care
Affiliations
- Arts & crafts, cooking, and caretaker are some activities that I like to include in my day to day life.
- I am someone who is active in the gym, helpful when needed at work, and open minded when it comes to trying new things.
Accomplishments
- In school I have always been praised by my teachers about my communication skills, writing, and positive attitude when it came to anything.
- In my currect job my cowork partner has always said my strive to keep our work ethic to our best efforts never goes unnoticed
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Manager
Ike's Love & Sandwiches
10.2023 - Current
Phlebotomy Technician - Phlebotomy
CALRegional
High School Diploma -
Making Waves Academy