Evelyn Chen
Toronto,Canada
Summary
Psychology student with hands-on palliative care experience in both hospice and clinic care and academic grounding in cognitive development and aging, and statistics. Course-based laboratory experience in cognitive learning and memory, including experimental procedures and data collection. Experienced in supporting children with special needs, helpline calling, youth leadership in summer camp settings, and psychology mentorship at the University of Toronto. Strong foundation in interpersonal compassionate care, and attention to detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cognitive Learning and Memory Lab
University of Toronto
01.2026 - 05.2026
- Collaborated with peers to execute lab protocols and design and implement cognitive experiments with human participants
- Analyzed experimental findings and synthesized results into a formal research paper
Pre and Post-operative Clinic Volunteer
Kensington Health Centre
Toronto, ON
06.2024 - Current
- Assisted with patient flow by working closely with nurses and doctors to escorted patients between clinics, and assist staff with obtaining medical instruments
- Greeted residents and made them welcome while assisting in pre-clinic and post-clinic operations
Outreach Helpline Volunteer
Distress Centres of Greater Toronto,
02.2024 - 04.2025
- Provided emotional support, crisis intervention, and suicide prevention via phone/text to individuals in distress,
- Practiced active listening, empathy, and de-escalation techniques in high-stress situations
- Assessed risk levels to ensure caller safety, including referrals to emergency services when appropriate while maintaining confidentiality
Undergraduate Mentor
University of Toronto
09.2025 - Current
- Provided one-on-one academic mentorship to undergraduate students, supporting course planning, goal setting, and study strategies.
- Assisted with time management, organization, and exam preparation and offered constructive feedback on academic work to first-year students
Hospice Volunteer
Kensington Health Centre
06.2024 - Current
- Provided non-clinical companionship for hospice residents as a Friendly Visitor
- Offered psychosocial support through active listening and empathetic communication by responding sensitively to individual needs in a patient-centered manner
- Maintained professionalism, privacy, and confidentiality in a hospice environment
Education
Bachelor of Science - Psychology Specialist, Physiology Minor
University of Toronto
Toronto, ON05.2027
Graduated with Honours - undefined
Earl Haig Secondary School
Toronto, ON06.2023
Skills
- Applied statistics: quantitative data analysis
- Palliative and hospice care experience
- Adaptability in fast-paced clinic settings
- Inclusive, adaptive behavioural strategies
- Mentoring and peer guidance
- Team collaboration
Extra-Curricular Activities
True Jesus Church Religious Education Teaching Assistant, June 2023 - Current
Gibson House Museum Museum Volunteer, Feb 2022 - Feb 2023
Make-a-Wish Club Executive, Oct 2021 - June 2023
DECA Club Media Master, Jan 2022 - June 2023
City of Toronto Counsellor-in-Training program, July 2019 - August 2019
Languages
Fluent in English and Chinese
Certification
Oise TEFL certificate
Timeline
Cognitive Learning and Memory Lab
University of Toronto
01.2026 - 05.2026
Undergraduate Mentor
University of Toronto
09.2025 - Current
Hospice Volunteer
Kensington Health Centre
06.2024 - Current
Pre and Post-operative Clinic Volunteer
Kensington Health Centre
06.2024 - Current
Outreach Helpline Volunteer
Distress Centres of Greater Toronto,
02.2024 - 04.2025
Graduated with Honours - undefined
Earl Haig Secondary School
Bachelor of Science - Psychology Specialist, Physiology Minor
University of Toronto