Evelyn Budziarek
Owen Sound,ON
Summary
Developed exceptional customer service and organizational skills in high-volume, fast-paced environment. Demonstrated ability to manage multiple tasks efficiently, ensuring accurate and timely responses to customer inquiries. Seeking to transition into new field where these transferable skills can drive success and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Reservation Agent
Owen Sound Transportation Company
02.2025 - Current
- Assisted customers with reservation inquiries and bookings through various platforms.
- Resolved customer issues promptly to enhance satisfaction and loyalty.
- Maintained accurate records of reservations and customer interactions in the system.
- Handled billing information over phone.
- Learned booking software functionalities to assist in efficient reservation management.
Customer Service Associate – Beauty
Shoppers Drug Mart
03.2022 - 06.2025
- Provided personalized beauty consultations to enhance customer satisfaction and product selection.
- Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Greenhouse Worker (Cooperative Education)
Westside Nurseries & Greenhouses Ltd.
02.2024 - 06.2024
- Unloaded plants and nursery items from delivery trucks.
- Assisted in development of planting schedules to maximize greenhouse space and productivity.
- Assisted customers with finding requested plants and flowers.
- Monitored plant health and growth, implementing corrective measures as needed.
- Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
Education
High School Diploma -
Owen Sound District Secondary School
Owen Sound, ON06-2025
Skills
- Reservation software
- Detail-oriented
- Microsoft office
- Decision-making
- Phone etiquette
- Problem-solving abilities
- Sales
- Payment processing
- Customer service
- Reliability
Certification
- Smart Serve Certified – Ontario, Canada | Issued: September, 2025
- WHMIS 2015 Certified – Canada
- Standard First Aid & CPR Level C – Canadian Red Cross | Issued: April, 2024
Timeline
Reservation Agent
Owen Sound Transportation Company
02.2025 - Current
Greenhouse Worker (Cooperative Education)
Westside Nurseries & Greenhouses Ltd.
02.2024 - 06.2024
Customer Service Associate – Beauty
Shoppers Drug Mart
03.2022 - 06.2025
High School Diploma -
Owen Sound District Secondary School