Evelyn Avila
Corona
Summary
Experienced and dependable Security Supervisor with a strong background in residential patrol operations, team coordination, and community safety. Skilled in leading security teams, training new staff, and working closely with HOA boards, residents, and local law enforcement. Known for a proactive approach to crime prevention, swift incident response, and maintaining a visible, respectful presence in the community. Dedicated to ensuring a secure environment through integrity, professionalism, and clear communication. Highly motivated to continue learning, growing, and developing new skills to better serve the community and advance in the security field.
Overview
4
4
years of professional experience
Work History
Security Patrol Supervisor
Allied Universal Security Services
10.2024 - Current
Leadership & Supervision
- Supervise and coordinate extra patrol teams during shift, providing detailed briefings and real-time updates regarding property concerns and security protocols.
- Train and onboard new patrol staff, ensuring full compliance with company policies, safety standards, and HOA-specific procedures.
- Conduct proactive property patrols to deter criminal activity, maintain safety, and identify vulnerabilities; collaborate closely with local law enforcement and undercover officers during active investigations.
- Monitor community for suspicious activity and respond to incidents in real time, maintaining thorough documentation and reporting.
- Assist and provide coverage for gate attendants, managing visitor access, verifying credentials, and maintaining a secure entry/exit protocol for residents and guests.
- Maintain open and respectful communication with HOA leadership, providing regular updates, incident reports, and recommendations for enhancing community safety.
- Foster positive relations with residents by delivering exceptional service, addressing concerns promptly, and maintaining a visible, approachable presence in the neighborhood.
- Act as a first responder to on-property emergencies, coordinating with law enforcement and emergency services as necessary.
- Provide additional support to the community for miscellaneous needs, demonstrating adaptability and dedication to service.
- Enhanced team performance by providing ongoing training and mentorship to security personnel.
- Implemented comprehensive safety drills, preparing staff for emergency situations and enhancing their ability to react quickly under pressure.
- Completed shift handover reports and debriefed next shift upon arrival.
Security Guard
OC Patrol
01.2021 - 12.2023
- Patrolling premises regularly to maintain order and establish presence
- Monitoring and authorizing entrance of vehicles or people in the property
- Removing wrongdoers or trespassers from the area
- Check surveillance cameras periodically to identify disruptions or unlawful acts
- Investigate people for suspicious activity or possessions
- Respond to alarms by investigating and assessing the situation
- Provide assistance to people in need
Education
Criminal Justice
Santa Ana College
Santa Ana, CA06-2027
Skills
- Property surveillance & incident response
- Break-in prevention & crime deterrence
- Emergency response coordination
- Gate access control & visitor management
- Team supervision & shift coordination
- New hire training & field mentoring
- Daily briefing & team updates
- Conflict resolution & decision making
Security & Patrol Operations
Leadership & Training
- HOA liaison & professional reporting
- Resident engagement & customer service
- Law enforcement coordination (including undercover support)
- Clear and respectful communication
- Report writing & incident documentation
- Radio/dispatch communication systems
- Security protocols & compliance
- Scheduling & shift planning
Community & Communication
Technical & Administrative
Languages
Spanish
Full Professional
Timeline
Security Patrol Supervisor
Allied Universal Security Services
10.2024 - Current
Security Guard
OC Patrol
01.2021 - 12.2023
Criminal Justice
Santa Ana College
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