Evelyn Armstrong
Summary
Dynamic and results-oriented professional with extensive experience at Metro Inc, specializing in warehouse safety and customer service. Demonstrated ability to enhance package presentation and improve customer satisfaction rates through proactive problem-solving. Skilled in product packing and team collaboration, consistently delivering quality work under pressure.
Overview
3
3
years of professional experience
Work History
Artisan Bakery Packaging Associate
Metro Inc
05.2024 - Current
- Inspected products before packaging to prevent defective and damaged goods for customers.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Packed, weighed and shipped items per customer specifications.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Enhanced overall package presentation with meticulous attention to detail in assembly, labeling, and arrangement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized items on racks, shelves and bins to maintain established order.
- Cleaned and maintained production area and equipment.
- Maintained high quality costumer service
Retail Sales Clerk
Nickle's
10.2021 - Current
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases and locate items.
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management by conducting regular stock checks and maintaining accurate records.
- Increased sales by offering advice on purchases and promoting additional products.
- Supported special promotions by setting up eye-catching displays, drawing attention to featured products.
- Contributed to loss prevention efforts by monitoring the sales floor for suspicious activity and following proper protocols.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Managed cash register accurately while processing transactions swiftly but carefully.
Cut Fruit Specialist
Metro Inc
08.2022 - 04.2024
- Displayed proper knife handling skills and safety
- Adhered to warehouse safety procedures to ensure a safe working environment and minimize the risk of accidents and injuries.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Implemented new training techniques for staff leading to better overall performance.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
High School Diploma -
Eastside Secondary School
Belleville, ON06.2025
Law Youth Summer Program Certificate - Corporate Law
University of Toronto
Toronto, ON08.2024
Skills
Warehouse Safety
Labeling Accuracy
Product Packing
Critical Thinking
Customer Service
Team Collaboration
Work Well Under Pressure
Clear Communication
Languages
English
Native or Bilingual
Timeline
Artisan Bakery Packaging Associate
Metro Inc
05.2024 - Current
Cut Fruit Specialist
Metro Inc
08.2022 - 04.2024
Retail Sales Clerk
Nickle's
10.2021 - Current
High School Diploma -
Eastside Secondary School
Law Youth Summer Program Certificate - Corporate Law
University of Toronto
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