Motivated and detail-oriented individual seeking an opportunity to contribute to a dynamic team while expanding professional skills. I bring a positive attitude, strong communication abilities, and proven experience in organization, scheduling, and client service.
Overview
4
4
years of professional experience
Work History
Independent Work
Babysitting
Developed strong patience, communication, and multitasking skills while caring for children of various ages.
Work part-time while balancing university studies, maintaining a flexible schedule that allows availability for additional employment opportunities.
Manage front desk operations including greeting clients, answering calls, and scheduling appointments.
Perform ear piercing services in compliance with safety and sanitation standards.
Maintain and organize client information and appointment data using advanced booking software and Excel spreadsheets.
Oversee daily salon organization, ensuring the environment is welcoming and professional.
Support management by tracking sales, preparing reports, and assisting with marketing and promotional efforts.
Handle customer inquiries with professionalism, resolving issues efficiently to ensure client satisfaction.
Perform administrative and personal assistant duties, such as managing correspondence, filing, and coordinating staff schedules.
Sales Associate / Keyholder
Sole to Soul Footwear
08.2021 - 06.2025
Provided personalized service to clients, particularly seniors and those with orthopedic needs.
Managed store operations including opening/closing, scheduling, and inventory management.
Assisted with insurance claims (AADL, WCB) and vendor payments.
Organized stock, managed online orders, and maintained accurate records in Excel and POS systems.
Acted as store manager in the absence of leadership, handling staff coordination and customer service issues.
Server / Kitchen Assistant
Taqueria El Charrito
06.2021 - 08.2021
Delivered efficient customer service in a fast-paced restaurant setting.
Assisted in food preparation, order taking, and maintaining cleanliness and organization.
Education
Bachelor of Arts - Anthropology
University of Calgary
12-2026
High School - undefined
Bishop Carroll High School
Calgary, AB
06.2021
Skills
Communication: Skilled in providing a welcoming and professional experience for clients Excellent listener with the ability to understand and resolve customer needs efficiently
Teamwork: Experienced in working both independently and collaboratively with managers and coworkers Reliable team player who values communication, respect, and cooperation
Organization & Administrative Skills: Proficient in booking appointments, maintaining schedules, and handling confidential information Strong knowledge of Microsoft Excel and advanced organizational systems for tracking sales, inventory, and appointments Capable of performing a wide range of administrative and personal assistant duties, including calendar management, data entry, and correspondence
Attention to Detail: Dedicated to maintaining a tidy and efficient workspace Detail-oriented in customer service, ensuring accuracy in transactions, records, and communications
Time Management: Able to multitask effectively and meet tight deadlines in fast-paced environments Thrives under pressure while maintaining professionalism and quality of work
Languages: Fluent in English and Spanish Beginner in American Sign Language (ASL)
Diversity: Respectful of all backgrounds and cultures, contributing to an inclusive work environment