Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Eveline Nava

Placentia

Summary

A highly motivated professional with a solid background in team leadership, strategic planning, and customer service. Adept at problem-solving and effective communication, with a proven ability to drive impactful results. Seeking to apply transferable skills and experience to excel.

Overview

6
6
years of professional experience

Work History

Scan Coordinator

Sprouts Market
Yorba Linda
09.2023 - Current
  • Ensured 100% pricing accuracy for 10,000+ items, achieving a 15% reduction in discrepancies through meticulous compliance management
  • Developed and executed data-driven pricing strategies for a large inventory, optimizing accuracy and compliance, and resulting in a measurable reduction in pricing errors.
  • Led the development and implementation of innovative pricing projects, fostering team collaboration and consistently exceeding performance targets.

Assistant Manager

Finish Line
Orange
02.2019 - 03.2024

Oversaw daily store operations, optimizing workflow and consistently exceeding customer satisfaction targets.

● Drove a 12% increase in sales through strategic planning and effective team leadership initiatives."

● Developed and implemented comprehensive training programs for new hires, resulting in improved team performance and morale."

● Efficiently resolved customer complaints, maintaining a customer satisfaction rating of 95% and enhancing the overall customer experience."

● Implemented and enforced rigorous inventory control measures, achieving an 8% reduction in stock discrepancies.

Service Support Specialist

Whole Foods Market Inc
Long Beach
10.2021 - 08.2023
  • Efficiently resolved customer inquiries and complaints, improving service quality and enhancing customer retention.
  • Enforced and maintained safety protocols, ensuring a consistently secure and compliant work environment.
  • Coordinated and prioritized daily tasks for team members, optimizing workflow efficiency.

Education

Medical Terminology Certificate -

North Orange County ROP
Anaheim, CA

Skills

  • Medical terminology
  • Computer Skills
  • Pricing accuracy
  • Data analysis
  • Inventory management
  • Pricing strategy
  • Regulatory compliance
  • Customer service
  • Team leadership
  • Time management
  • Goal setting
  • Quality control
  • Data Entry Management
  • Relationship building
  • Teamwork
  • Customer service management

Accomplishments

  • 2 years as a team lead in Softball team.

Timeline

Scan Coordinator

Sprouts Market
09.2023 - Current

Service Support Specialist

Whole Foods Market Inc
10.2021 - 08.2023

Assistant Manager

Finish Line
02.2019 - 03.2024

Medical Terminology Certificate -

North Orange County ROP
Eveline Nava