A highly motivated professional with a solid background in team leadership, strategic planning, and customer service. Adept at problem-solving and effective communication, with a proven ability to drive impactful results. Seeking to apply transferable skills and experience to excel.
Oversaw daily store operations, optimizing workflow and consistently exceeding customer satisfaction targets.
● Drove a 12% increase in sales through strategic planning and effective team leadership initiatives."
● Developed and implemented comprehensive training programs for new hires, resulting in improved team performance and morale."
● Efficiently resolved customer complaints, maintaining a customer satisfaction rating of 95% and enhancing the overall customer experience."
● Implemented and enforced rigorous inventory control measures, achieving an 8% reduction in stock discrepancies.