Evelin Ordonez-Martinez
Palmdale
Summary
Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Ready to use and develop these skills in any role!
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Cal Elite Kids
03.2025 - Current
- Greeted and assisted clients, ensuring positive first impressions and excellent customer service.
- Managed phone calls and inquiries, directing them to appropriate staff members efficiently.
- Scheduled appointments, maintaining organized calendar for seamless operations.
- Processed registrations and payments, ensuring accuracy in financial transactions.
Server
Meechy's Cheesecakes
12.2022 - 02.2025
- Provided exceptional customer service, ensuring prompt and friendly interactions with patrons.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu knowledge and service protocols.
Team Member
El Pollo Loco
05.2022 - 12.2022
- Collaborated with team to enhance customer service and improve overall customer satisfaction.
- Assisted in training new team members on operational procedures and product knowledge.
- Maintained cleanliness and organization of work areas to ensure compliance with safety standards.
- Utilized point-of-sale systems to process transactions efficiently and accurately.
Team Member
Dave's Hot Chicken
10.2021 - 02.2022
- Adapted quickly to changing tasks, demonstrating flexibility in a fast-paced environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Associate of Arts - Business Administration
Antelope Valley College
Lancaster, CA12-2026
High School Diploma -
Palmdale High School
Palmdale, CA05-2022
Skills
- Customer service
- Time management
- Telephone etiquette
- Appointment scheduling
- Administrative skills
- Front office management
Languages
Spanish
Limited Working
Timeline
Front Desk Receptionist
Cal Elite Kids
03.2025 - Current
Server
Meechy's Cheesecakes
12.2022 - 02.2025
Team Member
El Pollo Loco
05.2022 - 12.2022
Team Member
Dave's Hot Chicken
10.2021 - 02.2022
Associate of Arts - Business Administration
Antelope Valley College
High School Diploma -
Palmdale High School
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