Evelin Ijaz
Oakville,ON
Summary
Global Studies and Business Entrepreneurship student with a strong background in Customer Service. Demonstrated proficiency in Microsoft Office, coupled with team leadership and organizational abilities.
Overview
10
10
years of professional experience
Work History
Site Administrator
DEL Property Management
08.2022 - Current
- Provides secretarial and administrative support to the Property Manager, including typing correspondence, reports, and financial documents.
- Receives and manages messages from residents, owner complaints, and repair requests, coordinating repairs and resolving urgent issues in the Property Manager's absence.
- Issues visitor parking passes and maintains records for access devices.
- Prepares work orders and schedules maintenance staff and contractors as per policy.
- Manages purchase orders, matches invoices, and maintains records for approval.
- Handles key issuance in accordance with policy and maintains coding records.
- Composes routine correspondence and maintains record-keeping systems.
- Manages complex calendars for the Property Manager and staff.
- Receives and responds to telephone calls for the Property Manager, providing prompt service and updates
Sales Associate
Peoples Jewellers
10.2021 - 02.2022
- Processed payments and provided accurate change to customers.
- Maintained clean and neat areas for maximum productivity by completing daily recovery tasks.
- Assisted customers in finding specific products, offering product advice, and explaining unique features to drive sales.
- Built trusting relationships with customers through personalized connections.
- Handled incoming telephone calls to provide information on store, products, and services.
Beauty Boutique Expert
Shoppers Drug Mart
08.2019 - 12.2019
- Promoted sales of makeup and dermatology products.
- Encouraged customer participation in the PC Optimum program to increase sales.
- Attended workshops to ensure up-to-date product knowledge.
- Processed payments and handled product returns.
- Applied makeup for special events such as proms, weddings and galas.
- Kept work areas tidy and clean and products displayed attractively.
- Developed and implemented demonstrations and events for makeup and skincare product lines.
- Provided exceptional service and support to customers.
Store Team Member
Tim Hortons
02.2014 - 12.2019
- Took and served orders in a timely and pleasant manner.
- Trained new hires to meet company standards.
- Assumed shift lead duties, responsible for store opening and closing procedures.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Processed payments, counted till, and deposited money.
- Demonstrated excellent time management skills in a fast-paced drive-thru environment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Arts - Global Studies
Wilfrid Laurier University
Waterloo, ON04.2022
High School Diploma -
St. Thomas Aquinas Catholic Secondary School
Oakville, ON06.2015
Skills
- Event Logistics
- Site Surveys
- Staff Scheduling
- Project Assignment Management
- Site Inspection
- Customer Relationship Management
- Verbal and Written Communication
- Team Leadership
- Project Management
- Finance and Accounting Operations
- Maintenance and Repair Management
- Employee Training
- Invoice Reconciliation
- Scheduling and Coordinating
- Managing Multiple Tasks
Volunteer Experience
Vice President of Events | Laurier Beauty Hawks - Waterloo | 09/2018 - 04/2019
- Managed venue bookings for events and created event pages on Facebook.
- Contributed to the development of new events and collaborations with other associations/clubs.
Executive Team Leader | Peace and Justice Club - Oakville | 01/2015 - 05/2015
- Sought out charitable organizations in need of funding.
- Organized concerts, guest lectures, and entertainment events.
- Conducted weekly meetings to discuss upcoming events and plans.
- Developed marketing strategies to target specific sponsors and demographics for events.
Additional Information
- Friendly, Positive Attitude
- Reliable and Trustworthy
Languages
- English: Native/Bilingual
- Urdu: Native/Bilingual
- Hindi, Punjabi: Fluent
Timeline
Site Administrator
DEL Property Management
08.2022 - Current
Sales Associate
Peoples Jewellers
10.2021 - 02.2022
Beauty Boutique Expert
Shoppers Drug Mart
08.2019 - 12.2019
Store Team Member
Tim Hortons
02.2014 - 12.2019
Bachelor of Arts - Global Studies
Wilfrid Laurier University
High School Diploma -
St. Thomas Aquinas Catholic Secondary School
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