Eve Uwamahoro

• Plans, organizes, directs, controls and evaluates the operations of human resources.
• Monitors and ensures compliance with employment legislation, including labor laws, health and safety regulations, and employment standards.
• Manages Human Resource Information System (HRIS) platform (BambooHR) to streamline administrative tasks, track employee data, and generate reports.
• Manages the recruitment process, including selection, interviewing, and onboarding new employees.
• Oversees employee relations, including managing employee grievances, disciplinary procedures, and conflict resolution.
• Bridges management and employee relations by addressing demands, grievances or other issues.
• Oversees employee engagement initiatives to foster a positive and productive work environment, including employee recognition and wellness programs.
• Works with Directors, Managers and supervisors to nurture a positive working environment.
• Maintains payroll and benefits program.
• Streamlines benefits enrollment process for new hires, ensuring timely and accurate registration.
• Ensures timely processing of life event changes, diligently updating employee records as needed.
• Assists employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
• Assesses training needs to apply and monitor training programs.
• Supervises clerical and administrative personnel.
• Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

Credit Card Management

• Monitors credit card usage to ensure compliance with company policies and budgetary constraints.
• Reviews and approves or denies credit card transactions based on established guidelines.
• Reconciles credit card statements with receipts and invoices to verify accuracy and legitimacy of charges.
• Identifies and addressing any discrepancies or fraudulent activity on credit card statements.
• Works with vendors and financial institutions to resolve any issues related to credit card transactions.

Casino Event Coordinator/ Chairperson

• Ensures that all activities related to casino events comply with regulatory requirements set forth by the Alberta Gaming, Liquor & Cannabis (AGLC). This includes obtaining necessary permits and licenses, adhering to gaming policies, and maintaining accurate records.
• Coordinates all aspects of the organization's participation in casino events, including scheduling, and logistics. This involves working closely with casino advisor
• Recruits volunteers and ensures that volunteers understand their roles and responsibilities and comply with AGLC regulations.

Human Resources Duties

• Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
• Lead payroll processing to ensure timely delivery of paychecks to all employees.
• Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
• Organized new employee orientation schedules for new hires.
• Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
• Lead compensation, benefits, and performance management systems.
• Responded to employee inquiries regarding benefits and other HR topics.
• Helped employees register for benefits programs using online portals.
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Created and completed personnel action forms for hires, terminations, title changes and terminations.
• Maintained compliance with federal and state labour laws by conducting regular audits of HR practices and documentation.
• Facilitated open lines of communication between management and staff, fostering a positive work environment.
• Created job descriptions on boards for vacant jobs.
• Checked references for potential candidates.
• Conducted exit interviews with terminated employees.

Finance Duties

• Assisted with accounts payable and receivable tasks, resulting in improved cash flow management.
• Served as a reliable point of contact for colleagues seeking assistance or clarification on finance-related matters.
• Provided excellent customer service to both internal and external stakeholders, resolving finance-related inquiries in a timely manner.
• Increased departmental efficiency by coordinating meetings, taking minutes, and distributing relevant information promptly.
• Assisted with the implementation of new finance software system (SAGE 50), streamlining daily operations within the department.
• Contributed to successful audits by diligently preparing financial documents as requested by auditors.
• Maintained organized filing systems for easy access to important financial documents and records.
• Managed filing system, entered data and completed other clerical tasks.
• Resolved discrepancies in financial data to increase accuracy and reduce potential backlogs.

Casino Event Coordinator/ Chairperson

• Ensured that all activities related to casino events comply with regulatory requirements set forth by the Alberta Gaming, Liquor & Cannabis (AGLC). This includes obtaining necessary permits and licenses, adhering to gaming policies, and maintaining accurate records.
• Coordinated all aspects of the organization's participation in casino events, including scheduling, and logistics. This involves working closely with casino advisor
• Recruited volunteers and ensures that volunteers understand their roles and responsibilities and comply with AGLC regulations.

Reception/Administrative Duties

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Drafted correspondence and other documents for Executive Director in company's voice.
• Negotiated contracts with vendors and suppliers for office supplies, equipment and services.

Human Resources Duties

• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation to ensure a smooth integration into the team.
• Completed payroll for employees and maintained detailed records.
• Managed leave of absence requests, collaborating closely with HR colleagues to ensure proper documentation and adherence to company policies.
• Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
• Ensured timely processing of life event changes, diligently updating employee records as needed.
• Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.

Facility Management Duties

• Evaluated facility operations and personnel for safety and health regulations compliance.
• Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
• Coordinated with cleaning and janitorial services to keep office clean and presentable.

Bookkeeping Duties

• Maintained and processed invoices, deposits, and money logs.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Contributed to successful audits by diligently preparing financial documents as requested by auditors.

Casino Event Coordinator/ Chairperson

• Ensured that all activities related to casino events comply with regulatory requirements set forth by the Alberta Gaming, Liquor & Cannabis (AGLC). This includes obtaining necessary permits and licenses, adhering to gaming policies, and maintaining accurate records.
• Coordinated all aspects of the organization's participation in casino events, including scheduling, and logistics. This involves working closely with casino advisor
• Recruited volunteers and ensures that volunteers understand their roles and responsibilities and comply with AGLC regulations.

• Provided comprehensive administrative support to senior management, facilitating seamless operations across departments.
• Executed a wide range of administrative tasks, including scheduling appointments, maintaining organized filing systems, and coordinating internal meetings and international conference calls.
• Managed travel arrangements for executives and staff, ensuring efficient itineraries and accommodations.
• Played a pivotal role in event planning and execution within the region, demonstrating strong leadership and collaboration skills.
• Coordinated the shipping and receiving of packages, maintaining accurate records and ensuring timely deliveries.
• Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Assisted in preparation and processing of payroll to facilitate prompt staff payments.
• Enhanced employee satisfaction by efficiently administering and managing benefits programs.
• Conducted regular audits of benefits data to identify discrepancies, ensuring accurate reporting and timely resolution of errors.