Eve Gotell
Produce Specialist
Sherwood Park,AB
Summary
Detail-oriented produce specialist equipped to handle fast-paced work inspecting raw materials and products. Protects consumers by accurately grading commodities and eliminating inferior supplies.
Overview
4
4
years of professional experience
Work History
Produce Specialist
Save-On-Foods
06.2023 - Current
- Opened sealed containers and checked for spoilage due to improper handling and transportation.
- Handled escalated customer concerns professionally, resolving issues effectively in alignment with store policies and procedures.
- Assisted in training employees on multiple tasks to raise quality of work for entire team.
- Facilitated efficient workflow by organizing work areas, ensuring tools and equipment were readily available for team members.
- Boosted store reputation with consistently fresh and visually appealing produce displays, adhering to company standards.
Customer Service Specialist
Save-On-Foods
04.2021 - 07.2023
- Exhibited high energy and professionalism when dealing with customers and staff.
- Handled customer inquiries and suggestions courteously and professionally.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
Grocery Specialist
Save-On-Foods
04.2020 - 04.2021
- Prepared orders for customers without delay to deliver excellent service.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Stocked shelves to match planogram images and instructions.
- Created and enforced detailed organization processes to increase quality and service standards.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
Education
Bachelor of Arts - Psychology
MacEwan University
Edmonton, AB 05.2001 -
Skills
Product culling
Multitasking
Quality Control
Excellent Communication
Professionalism
Issue and Complaint Resolution
Staff Training
Currency counting
Product Knowledge
Timeline
Produce Specialist
Save-On-Foods
06.2023 - Current
Customer Service Specialist
Save-On-Foods
04.2021 - 07.2023
Grocery Specialist
Save-On-Foods
04.2020 - 04.2021
Bachelor of Arts - Psychology
MacEwan University
05.2001 -
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