Eve Gillman
Calgary,AB
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. I am a proactive team player, with a great willingness to learn new skills, backed by an unwavering commitment to positively impact my work environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Housekeeper
Pomeroy Kananaskis Mountain Lodge
07.2023 - 12.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Community Health Worker
Island Health Authority
08.2021 - 02.2022
- Interacting with clients, their relatives, nurses, coworkers, and administrative staff
- Being responsible for the well-being and safety of clients under care
- Communicating frequently with the clients to be able to identify their needs and attend to them accordingly
- Following a client care plan, preforming delegated tasks specific to each client, and documenting the visit details
Care Giver
Home Instead
05.2021 - 01.2022
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Front of House Lead Hand
Sea To Sky Gondola
01.2019 - 08.2020
- Enhanced customer experience by providing exceptional service and promptly addressing concerns.
- Boosted team morale and performance through effective communication and motivational strategies.
- Streamlined front of house operations for increased efficiency with well-organized scheduling and task delegation.
- Maintained a clean, welcoming environment for guests, ensuring optimal dining experiences.
Day Cleaner
Sea To Sky Gondola
09.2018 - 01.2019
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Kept the gondola facilities clean at all times for guests
- Answered customer inquiries promptly
Education
HCAP | Heath Career Access Program -
Vancouver Island University
04.2022
No Degree - Woman In Trades
Camosun College
Victoria, BC04.2018
High School Diploma -
Cowichan Secondary School
06.2015
Certification
- Powered Industrial Truck Training
- Serving It Right, 09/2020
- Standard First Aid, 05/2021
- WHMIS, 08/2021
- Food Safe, 05/2021
References
- Suzie Phillips, 250-268-7891, SUZIE.PHILIPS@ISLANDHEALTH.CA
- Melissa King, 250-739-7777, MELISSAKING@HOMEINSTEAD.COM
- Richard Bermudez, 604-652-9971, r.bermudez8@gmail.com
Timeline
Housekeeper
Pomeroy Kananaskis Mountain Lodge
07.2023 - 12.2023
Community Health Worker
Island Health Authority
08.2021 - 02.2022
Care Giver
Home Instead
05.2021 - 01.2022
Front of House Lead Hand
Sea To Sky Gondola
01.2019 - 08.2020
Day Cleaner
Sea To Sky Gondola
09.2018 - 01.2019
HCAP | Heath Career Access Program -
Vancouver Island University
No Degree - Woman In Trades
Camosun College
High School Diploma -
Cowichan Secondary School
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