Summary
Overview
Work History
Education
Languages
Certification
Timeline
Generic

Eve Edmondson

Kimberley,BC

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in any environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Grocery Team Member

Stoke Market
10.2020 - Current
  • Enhanced customer satisfaction by providing a positive experience with friendly, courteous and helpful customer service.
  • Assisted in inventory management for optimal product availability and reduced waste.
  • Collaborated with team members to successfully complete daily, weekly and monthly tasks.
  • Handled cash and charge payments and balanced the cash drawer.
  • Maintained a safe and clean working environment by complying with procedures, rules and regulations.
  • Contributed to increased sales through effective upselling techniques and product knowledge.

Winter Sports School Instructor

Resorts Of The Canadian Rockies
12.2019 - Current
  • Conducted group and individual classes for both children and adults, building strong interpersonal skills.
  • Upsold lessons to exceed the commission bracket during the 2023/4 season.
  • Modified lessons and curriculum to accommodate learners by using strategies such as peer-assisted learning and group work.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies, developing excellent communication skills.
  • Worked both individually and in collaboration with other ski instructors.
  • Provided an excellent customer experience by being innovative and attentive.

Waitress

Towngate Brasserie
12.2017 - 08.2019
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly and diplomatically, working towards satisfactory solutions that retained loyal clientele.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Customer Service Member

Polly's Play Gym And Cafe
05.2015 - 01.2018
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues effectively.
  • Actively participated in team meetings to share best practices, discuss challenges, and develop strategies for improved performance.
  • Actively contributed ideas during brainstorming sessions aimed at enhancing team performance levels.

Education

BBA - Business Administration

College of The Canadian Rockies
Cranbrook, BC
04.2025

A-Level Qualifications - Psychology, Geography, Physical Education

Huddersfield New College
Huddersfield, United Kingdom
09.2019

Languages

English
Native or Bilingual
French
Elementary

Certification

  • Canadian Ski Instructor Alliance Instructor
  • UWLQ acoustic guitar grade 5
  • Padi Advance Open Water Diver
  • Level Two Sports Leadership Qualification
  • IELTS - Overall Band 8.5


Timeline

Grocery Team Member

Stoke Market
10.2020 - Current

Winter Sports School Instructor

Resorts Of The Canadian Rockies
12.2019 - Current

Waitress

Towngate Brasserie
12.2017 - 08.2019

Customer Service Member

Polly's Play Gym And Cafe
05.2015 - 01.2018

BBA - Business Administration

College of The Canadian Rockies

A-Level Qualifications - Psychology, Geography, Physical Education

Huddersfield New College
  • Canadian Ski Instructor Alliance Instructor
  • UWLQ acoustic guitar grade 5
  • Padi Advance Open Water Diver
  • Level Two Sports Leadership Qualification
  • IELTS - Overall Band 8.5


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Eve Edmondson