Eve Duchene
San Jose
Summary
Sales administration professional with strong problem-solving and time management skills. Demonstrated success in meticulous record-keeping and enhancing customer interactions, leading to improved sales processes. Experienced in sales documentation and customer relationship management, focusing on process streamlining and team collaboration. Results-oriented with a proven ability to work independently and quickly acquire new skills.
Overview
32
32
years of professional experience
Work History
Sales Administrative Executive
Modules Technology, Inc.
San Jose
09.1993 - Current
- Managed sales documentation and maintained accurate records for internal teams.
- Engaged customers via phone and email to cultivate relationships with potential buyers.
- Provided comprehensive administrative support, including scheduling meetings and creating presentations.
- Processed purchase orders, invoices, and other essential sales transaction documents.
- Maintained and updated customer account records, databases, and prepared reports.
- Coordinated communication between sales and marketing departments to ensure project alignment.
- Organized customer inquiries and escalated issues to appropriate sales representatives.
- Monitored stock levels to ensure adequate inventory of products offered by the company.
Education
High School Diploma -
Homestead HIgh School
Cupertino, CA06-1990
Skills
- Sales documentation and reporting
- Customer relationship management
- Administrative support and data entry
- Purchase order processing and inventory monitoring
- Effective communication and active listening
- Time management and multitasking
- Problem-solving and performance tracking
- Microsoft Office Suite proficiency
- Competitor analysis and client relations
- Customer service and account servicing
- Appointment scheduling and reliability
- Ongoing improvement and teamwork
- Travel coordination
Languages
Chinese (Mandarin)
Limited
Spanish
Elementary
Timeline
Sales Administrative Executive
Modules Technology, Inc.
09.1993 - Current
High School Diploma -
Homestead HIgh School
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