EVE DEL ROSARIO
Winnipeg,Manitoba
Summary
Results-driven leader in technical partner solutions, adept at fostering strategic partnerships and enhancing operational efficiency in B2B technology environments. Proven ability to influence stakeholders and drive measurable success through effective onboarding, integration, and ongoing support, ensuring partners achieve their business goals.
Overview
35
35
years of professional experience
Work History
Senior Manager, Technical Partner Solutions
PRICELINE
Winnipeg, Manitoba
09.2025 - Current
- Lead and support strategic technical partner relationships, helping partners successfully adopt, integrate, and maximize Priceline Partner Solutions.
- Drove collaboration across internal teams and external partners to eliminate technical, operational, and relationship barriers hindering partner success.
- Provide leadership and guidance on complex partner issues, balancing partner needs with business objectives and scalable operational processes.
- Influence stakeholders across teams without direct authority to drive alignment, execution, and successful outcomes.
- Identified opportunities to enhance partner experience, streamline operational efficiency, and improve effectiveness of partner engagement.
- Leveraged extensive experience in account management, customer success, and technical partner management to strengthen partner relationships and drive business outcomes.
Senior Technical Account Manager
PRICELINE
Winnipeg, Manitoba
03.2021 - 09.2025
- Functioned as a trusted advisor and primary point of contact for partners, aiding in technical onboarding, integrations, issue resolution, and ongoing success.
- Managed complex strategic partner relationships in B2B technology, driving alignment on goals and fostering collaboration.
- Guided partners through their lifecycle, from onboarding and activation to ongoing account management and growth initiatives.
- Proactively identified risks and opportunities within partner relationships and drove solutions before issues affected performance.
- Collaborated with technical, product, operational, and commercial teams to clarify and execute partner requirements effectively.
- Translated complex technical concepts and business requirements into practical actions for partners and internal stakeholders.
- Built strong working relationships with stakeholders at multiple levels and influenced action across teams without direct reporting relationships.
Account Manager, Partner Solutions
PRICELINE
Winnipeg, Manitoba
03.2017 - 03.2021
- Managed and grew B2B partner relationships as strategic contact for account needs, business opportunities, and operational challenges.
- Facilitated partner onboarding and activation, equipping partners with knowledge, resources, and support for effective engagement with Priceline Partner Solutions.
- Enhanced long-term partner relationships through proactive communication, problem-solving, and consistent account management.
- Developed a deep understanding of partner business needs and aligned internal teams to deliver solutions and improve partner outcomes.
- Identified opportunities to improve processes, partner engagement, and business performance.
- Collaborated with internal stakeholders to support partner initiatives and deliver a positive partner experience.
Solutions Manager
MARKET FORCE INFORMATION
01.2013 - 01.2017
- Managed client relationships to deliver customized solutions that directly supported customer business objectives.
- Collaborated with clients and internal teams to gather requirements, coordinate project execution, and achieve successful delivery outcomes.
- Built trusted client relationships through proactive communication, problem-solving, and a strong focus on customer success.
- Identified and implemented process improvements to enhance client experience and satisfaction.
Customer Success
CASCADES
01.2005 - 01.2013
- Fostered long-term relationships by providing responsive service and prioritizing customer outcomes.
- Enhanced customer relationships and account success through proactive service, problem resolution, and strategic relationship management.
- Collaborated with customers to identify needs and coordinate effective solutions across internal teams.
Account Manager
EASTMAN KODAK COMPANY
01.1994 - 01.2000
- Developed strategic account plans to drive business growth and retention.
- Cultivated customer relationships to drive account growth through consultative management and responsive service.
- Managed client relationships to ensure satisfaction and loyalty.
- Collaborated with customers to assess business needs and recommend tailored solutions.
- Coordinated project timelines and deliverables with cross-functional teams.
Pre-Sales and Marketing
UNISYS
01.1992 - 01.1994
- Facilitated business development and customer engagement via targeted pre-sales and marketing initiatives.
- Collaborated with internal teams and prospective customers to convey solution capabilities and demonstrate business value.
- Executed daily operational tasks with precision at the workplace.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science - Information Technology
De La Salle University
Manila, PhilippinesSkills
- Technical Account Management
- Partner Relationship Management
- Client & Partner Onboarding
- Partner & Channel Activation
- Strategic Account Management
- B2B Technology
- API & Technical Integrations
- Process Improvement
- Partner Revenue Optimization
- Partner Playbooks & Operational Processes
- Pipeline Development
- Strategic Partnership Growth
- Cross-Functional Leadership
- Stakeholder Management
- Field & Team Enablement
- Performance Analysis
- Problem Resolution
- Customer Success
- Influence Without Authority
- Client onboarding
Personal Information
Partner and customer success leader with extensive experience building strategic relationships, onboarding and activating partners and clients, and driving successful execution across complex B2B technology environments. Experienced in translating partner needs and business objectives into practical action, coordinating cross-functional teams, solving complex technical and operational challenges, and influencing stakeholders without direct authority.
PROFESSIONAL DEVELOPMENT
- Sandler Effective Sales Training
- Dale Carnegie Training
- Human Relations Awardee
Work Preference
Location Preference
On-SiteLocation: Winnipeg, MB
Open to relocation: Yes
Timeline
Senior Manager, Technical Partner Solutions
PRICELINE
09.2025 - Current
Senior Technical Account Manager
PRICELINE
03.2021 - 09.2025
Account Manager, Partner Solutions
PRICELINE
03.2017 - 03.2021
Solutions Manager
MARKET FORCE INFORMATION
01.2013 - 01.2017
Customer Success
CASCADES
01.2005 - 01.2013
Account Manager
EASTMAN KODAK COMPANY
01.1994 - 01.2000
Pre-Sales and Marketing
UNISYS
01.1992 - 01.1994
Bachelor of Science - Information Technology
De La Salle University