Summary
Overview
Work History
Education
Languages
Timeline
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Evariita Mahere

Toronto

Summary

Developed leadership and team coordination skills in fast-paced environment, ready to transition into new field. Skilled in managing operations and ensuring exceptional customer service, with focus on efficiency and quality. Seeking to apply these transferable skills to contribute effectively in new professional setting.

Overview

1
1
year of professional experience

Work History

Barista Shift Supervisor

Starbucks
05.2025 - 09.2025
  • Supervised and supported a team of baristas, ensuring smooth operations and consistent customer service excellence during shifts.
  • Trained new team members on sales techniques, product knowledge, and operational standards to enhance performance and service quality.
  • Managed cash handling and daily reconciliation, maintaining accuracy and accountability.
  • Monitored sales performance, promoted seasonal products, and encouraged upselling strategies to increase store revenue.
  • Balanced multiple responsibilities in a fast-paced retail environment, from preparing drinks to resolving customer concerns.
  • Maintained store cleanliness and enforced health, safety, and quality standards in line with company policies.
  • Acted as the first point of contact for escalated customer issues, using problem-solving and communication skills to ensure satisfaction.

Crew Member

McDonald's
08.2024 - 04.2025
  • Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
  • Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
  • Collaborated with team members to maintain cleanliness and organization of workspace.
  • Assisted in food preparation and assembly, adhering to quality standards and safety protocols.

Education

Bachelors of Commerce - Accounting

York University
Toronto, ON

Languages

English
Full Professional

Timeline

Barista Shift Supervisor

Starbucks
05.2025 - 09.2025

Crew Member

McDonald's
08.2024 - 04.2025

Bachelors of Commerce - Accounting

York University

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Evariita Mahere