Evans Michel
Laval
Summary
Service-oriented professional with track record in maintaining high standards of cleanliness and customer satisfaction. Known for strong team collaboration and results-driven approach, adaptable to dynamic work environments. Skilled in multitasking and effective communication, reliable in delivering consistent service quality.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Luxury logistics Attendant
Mears Transportation Services
10.2022 - 07.2024
- Ensuring best practices and effective operations and models, including strong communication, safe practice and driving ability
OSLR
Bell
04.2018 - 12.2018
- Company Overview: Local Neighborhood marketing of Bell Residential products and services
- Acquisition of new customer base by promoting those services (TV, Phone and Internet)
- Continued Adaptability and Resilience on the field for improving customer service relations
- Local Neighborhood marketing of Bell Residential products and services
Amaxa Enterprises LLC.
01.2008 - 08.2017
- Company Overview: International Trade Consulting & Commerce & Business Consultant
- Captures new business by developing strategic partnerships
- Develops global relationships with executive level decisions makers at Tier2 and Tier 3 banking institutions and corporations
- Identifies, establishes and manages relationships with senior executives for treasury operations
- International Sales, Business contracts and transactions
- Import / Export Services – Consulting, Trust and Operations Management
- Business representation, Mediation and Financing
- International Trade Consulting & Commerce & Business Consultant
Vision Trading International, Inc.
12.2003 - 12.2007
- Sales, Business contracts and transactions
- Consulting and Trust management
- Business representation and mediation
- Maintenance of in-house Databases, inventory management
- Call support and Customer service relationship management
Consultant IT support
Olsher Steel LLC
06.2003 - 07.2004
- Overall administration and support in IT field
- Server Administration, Maintenance and support
- Technical Support, Troubleshooting and resolving PC issues
- Overlook the IT environment, Databases and applications
Technical Support Specialist & Customer Service Specialist
Motorola - Technion
03.2002 - 05.2003
- Troubleshoot and resolve technical and software-related issues
- Adhere to Motorola’s policies and ensure customers are given accurate information
- Maintain a high standard of customer relations
- Train customers on proper use of iDEN products
- Resolved warranty-related repairs, assist and direct customers to fix service-related problems, including billing disputes
Education
Bachelor of Arts - Business Administration
University of Quebec At Hull
Hull, QC06-1998
Skills
- Strong work ethic
- Team leadership & development
- Technical troubleshooting
- Good communication skills
- Client relationships
- Remote IT implementation
- MS office
- Strategic planning
- Customer relationship management
- Account management
- Work Planning and Prioritization
- CRM software
- Asset management
Accomplishments
- Achieved excellence by completing assigned task with accuracy and efficiency.
Languages
Creole
French
Intermediate Spanish
Certification
- Health, Life Insurance Certificate -
Timeline
Luxury logistics Attendant
Mears Transportation Services
10.2022 - 07.2024
OSLR
Bell
04.2018 - 12.2018
Amaxa Enterprises LLC.
01.2008 - 08.2017
Vision Trading International, Inc.
12.2003 - 12.2007
Consultant IT support
Olsher Steel LLC
06.2003 - 07.2004
Technical Support Specialist & Customer Service Specialist
Motorola - Technion
03.2002 - 05.2003
Bachelor of Arts - Business Administration
University of Quebec At Hull
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