Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Housekeeping Supervisor
Hilton Hotel
Saudi Arabia , Riyadh
08.2022 - 07.2023
Verified each completed room against standard plans to maintain consistency.
Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Practiced safe work habits and wore protective safety equipment.
Collaborated with multiple departments to maximize workflow and efficiency.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Communicated with maintenance team on damages to repair.
Defined and monitored personnel and project schedules to ensure on-time project completion.
Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Swept and damp-mopped private stairways and hallways.
Coached staff on strategies to enhance performance and improve customer relations.
Polished furniture and room accessories to keep all areas bright and fresh.
Monitored cleanliness of lobby, swimming pool and other common areas.
Janitor
Hilton Hotel
Saudi Arabia , Riyadh
08.2021 - 08.2022
Completed sweeping and vacuuming, glass cleaning and trash collecting.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Responded to emergency cleaning requests to meet client expectations.
Notified building managers about needed repairs to maintain public safety.
Production Supervisor
KENS METAL INDUSTRIES LTD
Kenya, Nairobi
06.2018 - 07.2021
Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
Conducted performance reviews to identify and rectify areas for skill improvement.
Supported safety programs to reduce and eliminate employee injuries.
Provided input for performance reviews and identified areas for additional improvement.
Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
Coordinated production requirements with material handling and staffing functions.
Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
Cashier
KENS METAL INDUSTRIES LTD
Nairobi , Kenya
01.2017 - 05.2018
Operated cash register or POS system to receive payment by cash, check and credit card.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.
Accepted cash and credit card payments, issued receipts and provided change.
Collected payments and provided accurate change.
Worked closely with front-end staff to assist customers.
Machines Operator
KENS METAL INDUSTRIES LTD
Kenya , Nairobi
07.2014 - 08.2016
Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
Documented daily production data and submitted accurate time logs to keep management up-to-date.
Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
Monitored and observed production line to watch for pile-ups and jams.
Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
Trained new operators and implemented new division operator training program to improve retention rates and increase production.
Education
High School Diploma -
RUIRU INSTITUTE OF HOSPITALITY & MANAGEMENT STUDIE
Kenya
04-2015
Skills
Customer service-focused
Team Building
Staff Scheduling
Staff evaluations
Cleaning practices
Department coordination
Timeline
Housekeeping Supervisor
Hilton Hotel
08.2022 - 07.2023
Janitor
Hilton Hotel
08.2021 - 08.2022
Production Supervisor
KENS METAL INDUSTRIES LTD
06.2018 - 07.2021
Cashier
KENS METAL INDUSTRIES LTD
01.2017 - 05.2018
Machines Operator
KENS METAL INDUSTRIES LTD
07.2014 - 08.2016
High School Diploma -
RUIRU INSTITUTE OF HOSPITALITY & MANAGEMENT STUDIE
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