Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Area Account Developer
Rakes-MTN Ghana
02.2019 - 06.2023
Increased Merchant Recruitment and branding activities by 20% every week. Preselect merchants for verification
Follow up on leads, Provide Daily updates on Agents subscriber registration activities
Collate and resolve/escalate (where necessary) complains that team members encountered on field
Supervise 10 mobile AGENTS AND 250 external AGENTS activations in assigned territory
Manager over 350 Merchant Training and Monitoring
Skilled at working independently and collaboratively in team environment.
Regional Community Representative
DKT International, Inc
03.2017 - 02.2019
Directly educate women and men about contraception with focus on DKT's Brands
Assist Women interested in DKT's brand of contraceptives to gain access to them at LCN facilities
Recruited two(2) new health facilities which will be screened and enrolled on Lydia Providers Network every month
Provide trade -marketing support to distributors within assigned territories
Baseline, Midline and End-line data collection.
Participated in team projects, demonstrating ability to work collaboratively and effectively.
Enumerator/Supervisor
ESOKO Ltd
03.2018 - 04.2018
Provide first line support and constant monitoring to all MTUs
Ensure MTUs are achieving require data quality score and target at 100%
Document lessons, challenges and operational issues every week to Zonal Coordinator
Ensure that all ENUMERATORS are transmitting profiled data on regular basis
Provide technical guidance to enumerators on PMT questionnaire
Maintain close working relationship with enumerators, focal persons, chiefs and opinion leaders to ensure local ownership of targeting group.
Assisted people in filling out surveys with complete and accurate information.
Technical Support, Field Enumerator/Supervisor
USAID-METSS
08.2017 - 10.2017
Develop enumeration schedule /plan
Conduct interview and record data including GPS location of facilities and households visited with mobile device/tablet as instructed
Submit data collected to dedicated web server and provide progress updates to Supervisor on daily basis
Document and discuss field observations with Supervisor to ensure quality and accurate GPS location data is collected
Maintain and ensure mobile devices/tablets are accounted for and in good condition
Check with Supervisor to prepare field report
Coordinate all field related activities and reports to project coordinator.
Field Enumerator/Supervisor
International Food Policy Research Institute, IFPRI
02.2017 - 08.2017
Conduct interview of facilities and households visited with mobile device/tablet as instructed
Develop enumeration schedule /plan
Interviewed residents in assigned areas to explain purpose of census, answer questions and accurately record answers.
Read maps and used GPS systems to prepare efficient routes to physically visit citizens and collect necessary data.
Submit data collected to dedicated web server and provide progress updates to Supervisor on daily basis
Document and discuss field observations with Supervisor to ensure quality and accurate data is collected
Maintain and ensure mobile devices/tablets are accounted for and in good condition
Interviewed residents in assigned areas to explain purpose of census, answer questions and accurately record answers
ICT Instructor
Parent Care School
10.2015 - 02.2017
Skilled at working independently and collaboratively in team environment.
Self-motivated, with strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in team setting, providing support and guidance.
Administrative Assistant
Ho Technical University
09.2014 - 09.2015
Assist principal officer to carry out day- to-day administrative works
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Scheduled office meetings and client appointments for staff teams.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Scheduled office meetings and client appointments for staff teams
Education
Bachelor of Arts - Computer Science With Economics
University of Ghana, Legon
Legon-Accra, Ghana
06.2014
WAEC - Financial Accounting
Mawuli School, Ho
Ho, GHANA
05.2009
Basic Education Certificate Examination -
Kotobabi 11' JHS
ACCRA, GHANA
05.2006
Skills
Customer Relationship Management
Report Creation
Administrative and Office Support
Understanding Customer Needs
Money Transfer Systems
Computer Proficiency and Microsoft Office
Research/Data Collection
General Construction works
Timeline
Area Account Developer
Rakes-MTN Ghana
02.2019 - 06.2023
Enumerator/Supervisor
ESOKO Ltd
03.2018 - 04.2018
Technical Support, Field Enumerator/Supervisor
USAID-METSS
08.2017 - 10.2017
Regional Community Representative
DKT International, Inc
03.2017 - 02.2019
Field Enumerator/Supervisor
International Food Policy Research Institute, IFPRI
02.2017 - 08.2017
ICT Instructor
Parent Care School
10.2015 - 02.2017
Administrative Assistant
Ho Technical University
09.2014 - 09.2015
Bachelor of Arts - Computer Science With Economics
BACK OFFICE SUPPORT-SALES AND DISTRIBUTION at INSIGHT HR GHANA. SCANCOM MTN GHANABACK OFFICE SUPPORT-SALES AND DISTRIBUTION at INSIGHT HR GHANA. SCANCOM MTN GHANA