Evanjalin Babu
Scarborough,ON
Summary
Experienced customer service professional skilled in delivering friendly, efficient, and attentive service in a fast-paced environment. Adept at managing diverse customer needs, maintaining safety and professionalism, and working collaboratively with team members to ensure smooth operations. Committed to creating positive interactions and providing a welcoming atmosphere, demonstrating strong communication and care skills.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
The Beer Store
Scarborough, Ontario
04.2023 - Current
- Delivered excellent customer service by assisting with purchases and ensuring a smooth shopping experience.
- Accurately handled large cash transactions and operated POS systems efficiently.
- Ensured a safe environment by following safety procedures for both customers and team members.
- Performed physical tasks like standing long hours and lifting heavy cases to support daily operations.
Banquet Server
Grand Cinnamon Convention Center
Scarborough, ON
05.2022 - 03.2023
- Greeted guests warmly, assisted with seating, and provided a welcoming and professional atmosphere at private and corporate events.
- Served welcome drinks and multi-course meals with efficiency and care, ensuring a smooth and enjoyable dining experience.
- Supported event flow by coordinating with the kitchen and service team, responding promptly to guest needs and special requests.
Education
Marketing Management
Centennial College of Applied Arts And Technology
Scarborough, ON01-2024
Software Engineering Technician
Centennial College of Applied Arts And Technology
Scarborough, ON04-2023
BSc. Information Security And Digital Forensics
KITS
India05-2021
Skills
- Customer service
- Effective communication
- Problem solving
- Team collaboration
- Calm under pressure and quick decision-making
- Time management and multitasking abilities
- First aid and CPR knowledge
- Conflict resolution and complaint handling
- Attention to detail and situational awareness
- Embraces changing environments
- Aviation enthusiast and learner
Languages
English
Native/ Bilingual
Malayalam
Native/ Bilingual
Tamil
Professional
Timeline
Customer Service Representative
The Beer Store
04.2023 - Current
Banquet Server
Grand Cinnamon Convention Center
05.2022 - 03.2023
Marketing Management
Centennial College of Applied Arts And Technology
Software Engineering Technician
Centennial College of Applied Arts And Technology
BSc. Information Security And Digital Forensics
KITS
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