Evanicca (Nikki) M. Bush
Calgary,Canada
Summary
Energetic and passionate professional with experience leading national-level Taekwondo training camps, managing front-desk operations, and delivering excellent customer service. Skilled at communicating effectively with large and diverse groups, resolving customer inquiries with professionalism, and maintaining a welcoming environment. Strong background in program coordination, team support, and fast-paced service roles.
Overview
8
8
years of professional experience
Work History
Manager
Black Belt Jung's Taekwondo
03.2023 - Current
- Oversee daily school operations, class scheduling, and staff coordination.
- Manage student memberships, payments, and inquiries.
- Plan and promote events such as summer camps, testing weeks, and special workshops.
- Maintain a safe, welcoming, and organized environment for students and families.
Supervisor / Post Office & Cosmetics Associate
Rexall Pharmacy
04.2021 - 03.2022
- Supervised daily operations, staff duties, and cash handling procedures.
- Processed postal transactions and managed Canada Post services.
- Provided customer service and expert assistance in the cosmetics department.
- Ensured visual merchandising and stock levels met brand standards.
Manager / Front Desk Receptionist
Master Rim's Taekwondo
10.2020 - 04.2021
- Scheduled trial lessons, managed class make-ups, and organized student memberships.
- Facilitated enrollment appointments and responded to inquiries via phone and email.
- Transitioned operations from virtual to in-person, maintaining COVID-19 safety protocols.
- Entered client records into updated scheduling software.
Cashier
Value Village Thrift Store
06.2020 - 09.2020
- Assisted customers at checkout and on the sales floor.
- Organized, cleaned, tagged, and restocked merchandise.
- Supported nightly floor resets to maintain store presentation.
U25 Agent / Casual Liquor Agent
Alberta Gaming & Liquor Commission
10.2019 - 09.2020
- Conducted undercover ID checks at liquor and cannabis retailers.
- Documented compliance infractions and submitted formal reports.
- Provided testimony at administrative hearings regarding policy breaches.
Taekwondo Instructor
Master Rim's Taekwondo
10.2019 - 05.2020
- Taught students curriculum fundamentals and prepared them for belt promotions.
- Fostered student focus, confidence, and discipline in class settings.
- Promoted enthusiastic and respectful training environments.
Cashier
Winners/Homesense
09.2017 - 01.2018
- Delivered front-line customer service and operated registers.
- Maintained and restocked merchandise displays.
- Organized product areas and participated in store upkeep.
Education
Certificate - Management Foundations
Athabasca University
High School Diploma - undefined
St. Joseph's High School
Red Deer, AB01.2019
Skills
- Scheduling & Client Management Software
- Customer Service & Communication
- Event Planning & Coordination
- Public Speaking & Workshop Facilitation
- COVID-19 Protocol Enforcement
- Team Leadership & Staff Support
Awards
- Gold Medalist, U17 Team Poomsae - World Taekwondo Nationals, Calgary, AB (2017) - Team Alberta, - Bronze Medalist, Recognized Team Poomsae - Pan American Championships, San Jose, Costa Rica (2017) - Team Canada, - Gold Medalist, Individual Poomsae - Canada Open Tournament, Montreal, QC (2013) - Team Canada
Timeline
Manager
Black Belt Jung's Taekwondo
03.2023 - Current
Supervisor / Post Office & Cosmetics Associate
Rexall Pharmacy
04.2021 - 03.2022
Manager / Front Desk Receptionist
Master Rim's Taekwondo
10.2020 - 04.2021
Cashier
Value Village Thrift Store
06.2020 - 09.2020
U25 Agent / Casual Liquor Agent
Alberta Gaming & Liquor Commission
10.2019 - 09.2020
Taekwondo Instructor
Master Rim's Taekwondo
10.2019 - 05.2020
Cashier
Winners/Homesense
09.2017 - 01.2018
High School Diploma - undefined
St. Joseph's High School
Certificate - Management Foundations
Athabasca University
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