Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Evangelyn Davila

Fontana

Summary

Retail professional with a proven track record of exceeding sales targets and enhancing customer loyalty. Expertise in team leadership and visual merchandising, utilizing strong communication and sales strategies to drive engagement. Committed to delivering exceptional customer service and achieving measurable results.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Pandora Jewelry
Rancho Cucamonga
08.2021 - Current
  • Consistently exceeded sales targets through product knowledge and engagement
  • Guided customers in making confident and informed purchasing decisions
  • Strengthened repeat business by nurturing customer relationships

Retail Sales Lead

Pandora Jewelry
Rancho Cucamonga
11.2023 - 08.2025
  • Supervised and coached a team of 12 associates to ensure high-quality customer service
  • Implemented sales strategies that boosted customer engagement and product awareness
  • Exceeded monthly sales goals while fostering long-term customer loyalty
  • Developed visually appealing merchandise displays that attracted and engaged customers

Barista

Coffee Nutzz
Rialto
11.2020 - 08.2021
  • Prepared and served handcrafted beverages with consistency and quality
  • Handled cash transactions accurately and efficiently
  • Delivered warm, friendly customer service in a fast-paced environment

Retail Associate

Kohl's
Fontana
09.2020 - 11.2020
  • Assisted customers with purchases, returns, and inquiries in a professional manner
  • Handled POS transactions with accuracy and speed
  • Helped manage inventory and store presentation

Crew Member

McDonald's
Fontana
07.2019 - 08.2020
  • Provided efficient and friendly service in a high-volume setting
  • Operated cash registers and processed transactions correctly
  • Maintained cleanliness and organization of the dining area

Education

Bachelor of Arts - Strategic Communications

California State University, San Bernardino
San Bernardino, CA
05-2027

Associate of Arts - Communications

Chaffey College
Rancho Cucamonga, CA
05-2025

Associate of Arts - Social And Behavioral Science

Chaffey College
Rancho Cucamonga, CA
05-2025

Skills

  • Customer Service Excellence
  • Sales & Upselling Strategies
  • Team Leadership & Training
  • Point-of-Sale (POS) Systems
  • Cash Handling & Accuracy
  • Visual Merchandising
  • Communication & Interpersonal Skills

Websites

Timeline

Retail Sales Lead

Pandora Jewelry
11.2023 - 08.2025

Retail Sales Associate

Pandora Jewelry
08.2021 - Current

Barista

Coffee Nutzz
11.2020 - 08.2021

Retail Associate

Kohl's
09.2020 - 11.2020

Crew Member

McDonald's
07.2019 - 08.2020

Bachelor of Arts - Strategic Communications

California State University, San Bernardino

Associate of Arts - Communications

Chaffey College

Associate of Arts - Social And Behavioral Science

Chaffey College

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Evangelyn Davila