Empathetic personal support worker with a sensitive and compassionate approach to cultivating a trusting, stimulating and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Healthcare Support Worker
Care Provide Health
08.2022 - Current
Monitored client vital signs, administered medications and tracked behaviors to keep the healthcare supervisor well-informed.
Prepared meals for patients so they can keep a healthy, balanced diet, improving their health by 55%.
Maintained safety with tidy, clean, and hazard-free home environments.
Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.
Kept accurate records for client files and handled related paperwork.
Provided comprehensive support to patients with activities of daily living, fostering independence and dignity.
Prepared nutritious meals to meet individual dietary needs for clients.
Drove clients safely to social activities and appointments.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Personal Support Worker
Bridgenorth Health Care
11.2021 - Current
Perform preventive care, routine wound management, medication administration and specimen collection.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Enhanced patient comfort by providing compassionate and attentive personal care.
Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
Developed trust-based relationships with clients through active listening and empathetic communication skills.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Provide safe mobility support to help patients move around personal and public spaces.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Home Support Worker
Home Instead
06.2023 - 05.2024
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
Facilitated medication administration according to prescribed schedules and doses.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Provided mobility assistance such as walking and regular exercising.
Developed individual care plans for clients based on specific needs.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Followed nutritional plans to prepare optimal meals.
Scheduled and accompanied clients to up to six medical appointments per month.
Resident Care Coordinator
Enderby Manor Rooming House
04.2018 - 02.2023
Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
Enhanced resident well-being by implementing personalized care plans and coordinating with multidisciplinary teams.
Communicating with relevant parties, including social workers, service providers and tenants’ families and
maintaining detailed case notes of each tenant
Sourcing, buying food requirements, shopping for groceries and picking up prescriptions
Providing emotional counseling support to those with various addictions
Interacting with clients and understanding their individual requirements
Education
Associate of Science - Personal Support Worker
UMS Healthcare College
Toronto, ON
04.2024
No Degree - Human Resources Management
George Brown College
Toronto, ON
09.2013
Skills
Long-term care
Resident advocacy
File management
Palliative care
Care plan development
Resident assessment
Problem-solving
Communication
Certification
CPR / First Aid Certification - American Red Cross - (Updated 2024)
Personal Support Worker (PSW) Certification - (2024
Valid VSS
Timeline
Home Support Worker
Home Instead
06.2023 - 05.2024
Healthcare Support Worker
Care Provide Health
08.2022 - Current
Personal Support Worker
Bridgenorth Health Care
11.2021 - Current
Resident Care Coordinator
Enderby Manor Rooming House
04.2018 - 02.2023
Associate of Science - Personal Support Worker
UMS Healthcare College
No Degree - Human Resources Management
George Brown College
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