EVANGELINE FRANCISCO
North York,ON
Summary
With over 8 years IT consulting experience at IBM and WTW, specializing in managing functional team deliverables and ensuring compliance with project budgets. Skilled in system specification analysis, test strategy development, and executing manual and automated test cases. Proficient in Agile methodologies, regression testing, and using Activate Methodology to streamline workflows. Strong communicator adept at reporting project statuses to senior executives and collaborating effectively across cross-functional teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Software Quality Assurance and Testing (Financial Services, Pension Management)
WTW Philippines
01.2022 - 01.2023
- Designed and maintained comprehensive test plans and cases, improving test coverage by 40%
- Enhanced automation frameworks, reducing manual testing efforts by 50%
- Collaborated with Product Owners, Engineering Owners, and DevOps teams to ensure high-quality software delivery
- Analyzed and improved QA processes, leading to a 30% increase in efficiency and a significant reduction in defects
- Participated in release management and production validation, ensuring smooth deployments and reducing post-release issues by 20%
- Executed automated tests for web and mobile applications, reducing regression testing time by 35%
- Integrated automated tests into CI/CD pipelines, facilitating seamless deployments and testing
- Managed bug tracking and reporting using Jira, improving issue resolution time by 25%.
Advance Programming Specialist / Test Specialist (Telecommunications, Bank, Healthcare)
IBM Philippines
01.2015 - 01.2022
- Coordinated and devised software testing project deliverables, including test strategy, detailed test plan/approach, test cases, test results summary, and defect management tracking and resolution
- Defined test automation strategy and developed automated test scripts, improving testing efficiency by 40%
- Conducted gap analysis between technical design specifications and business requirements, ensuring alignment and reducing defects by 30%
- Worked with business users to complete UAT, supporting the analysis and resolution of gaps found during the process
- Identified, analyzed, and documented defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content
- Established and maintained testing standards and procedures to ensure reliability and scalability
- Consulted with product development teams and business analysts to evaluate system interfaces, operational requirements, and performance requirements
- Reviewed product design documentation, business requirements, and user stories to ensure clarity, correctness, and verifiability
- Applied risk-based testing to projects, reporting risk assessments to Product Owners and Business Analysts
- Worked closely with Product Owners and Scrum Masters to estimate and plan project testing schedules, workload, and testing resource capacity
- Defined test methods and created test plans for new or updated software projects, ensuring accurate and reliable software performance
- Generated and executed test cases, creating detailed test reports to describe program evaluation, testing, and correction
- Performed defect reporting and provided product feedback based on customer requirements
- Maintained effective communication with software developers and business analysts on project limitations, capabilities, and potential performance impacts.
Education
Bachelor of Science in Electronics Engineering -
Universidad De Manila, Philippines
Skills
- Project management and QA methodology
- Agile frameworks and regression testing
- Excellent communication and interpersonal skills
- Attention to detail and strong organizational abilities
- Extensive experience in testing mobile applications, enhancing user experience and reliability
- Proficient in Selenium, BrowserStack, pytest, and ROBOT
- Programming Languages: Python, Java, C#
- Cloud Services: Azure, AWS
- Test Management Tools: Jira, Confluence, TestRail, Azure DevOps
Certification
- Test Design Specialist Level 2, 2022
- Automation Specialist for API, 2022
- Automation Specialist Level 2, 2022
- Automation Specialist Level 1, 2022
- Microsoft Azure Fundamentals AZ-900, 2021
Awards
- Great Examples and Models (G.E.M) - 2017
- Be Essential Award - 2016
- Bayanihan Awards - 2015
- JAVA Training for Grad Hires - 2015
Timeline
Software Quality Assurance and Testing (Financial Services, Pension Management)
WTW Philippines
01.2022 - 01.2023
Advance Programming Specialist / Test Specialist (Telecommunications, Bank, Healthcare)
IBM Philippines
01.2015 - 01.2022
Bachelor of Science in Electronics Engineering -
Universidad De Manila, Philippines
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