Evangeline Ariola
Calgary
Summary
Proven leader with a track record at McDonald's Restaurant, adept in fostering teamwork and collaboration while driving problem-solving initiatives. Excelled in enhancing team performance and customer satisfaction through effective coaching and mentoring. Skilled in safety processes, ensuring high standards of food safety and team supervision. Achieved notable improvements in staff training and development.
Overview
9
9
years of professional experience
Work History
Team Leader
McDonald's Restaurant
11.2015 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Food preparation, stock up areas, Food safety of Products and ensuring code dates of product.
Education
No Degree - Accounting Tech With Taxation And Payroll
Alberta Paramount College
Calgary, AB12.2024
Bachelor of Science - Major in Accounting
Philippine School of Business Administration
Manila, Philippines09.1994
Skills
Teamwork and Collaboration
Problem-Solving
Attention to Detail
Team motivation
Staff Training
Coaching and Mentoring
Languages
English
Professional Working
Timeline
Team Leader
McDonald's Restaurant
11.2015 - Current
No Degree - Accounting Tech With Taxation And Payroll
Alberta Paramount College
Bachelor of Science - Major in Accounting
Philippine School of Business Administration
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