Evangelina Myers
Norco
Summary
Dynamic professional with a proven track record at Tillys.com, excelling in customer engagement and problem-solving. Skilled in leveraging product knowledge and teamwork to enhance customer satisfaction and drive retention. Achieved near-perfect customer satisfaction scores by prioritizing efficient service and collaborative efforts. Sales professional with proven track record in driving high-performance sales teams and exceeding targets. Known for strong team collaboration and adaptability to changing needs. Reliable in delivering results and skilled in customer relationship management and persuasive communication.
Overview
3
3
years of professional experience
Work History
Sales Associate Specialist
Tillys.com
06.2023 - Current
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Notetaker
Riverside City College Disability Resource Center
08.2024 - 01.2025
- Promoted academic success for diverse learners by delivering comprehensive notes that catered to different learning styles.
- Maintained confidentiality by adhering to privacy guidelines when handling sensitive student information.
- Worked directly with individual students to follow class schedule and prepare detailed lecture notes.
- Optimized schedules to deliver support to up to 3 students each week.
- Streamlined the study process for students by organizing notes according to lecture topics and dates.
Back of House Cook
Chick-fil-A
09.2022 - 02.2023
- Assisted in cooking various dishes by following recipes and instructions from head chef.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Front Desk Receptionist
Palm Dental Group
08.2021 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
High School Diploma -
Norco High School
Norco, CA06-2024
Skills
- Customer assistance
- Phone etiquette
- Time management
- Teamwork and collaboration
- Loss prevention
- Cash handling
- Fitting room maintenance
- Retail sales
- Customer engagement
- Money handling
Timeline
Notetaker
Riverside City College Disability Resource Center
08.2024 - 01.2025
Sales Associate Specialist
Tillys.com
06.2023 - Current
Back of House Cook
Chick-fil-A
09.2022 - 02.2023
Front Desk Receptionist
Palm Dental Group
08.2021 - 08.2022
High School Diploma -
Norco High School
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