Evangelina Hernandez

• Delivered exceptional customer service to drive repeat business.
• Cultivated strong customer relations to enhance customer satisfaction.
• Accurately handled cash register transactions while providing excellent customer service.
• Coordinated cleaning, restocking, and customer service efforts to support operational efficiency.

• Mentored junior staff, guiding them on best practices in customer service management to enhance team effectiveness.
• Provided performance feedback to team members, supporting their professional growth and skill development in customer service management..
• Provided regular performance feedback to team members, encouraging their growth and development as professionals in the field of customer service management..
• Resolved customer complaints professionally, enhancing guest confidence in services provided.

• Processed ticket sales with accuracy, contributing to customer satisfaction.
• Guided customers in event selection, improving ticket purchasing experience.
• Assisted customers with ticket purchases and event inquiries.
• Processed transactions using point-of-sale systems efficiently.
• Managed ticket inventory and ensured accurate record-keeping.

Ensured proper packaging of food items for freshness and quality.

• Operated machinery for sorting and packing fresh produce efficiently.
• Maintained cleanliness and organization of work areas throughout the facility.
• Assisted in loading and unloading trucks with perishable goods promptly.

• Achieved customer service goals, enhancing overall customer satisfaction.
• Resolved customer complaints effectively while ensuring a clean and organized checkout area.
• Processed customer orders accurately and efficiently at Mountain Mike’s Pizza.
• Managed cash register operations and handled customer payments seamlessly.
• Assisted customers with menu selections and provided product knowledge.