Evangelina Hernandez

• Maintained strong customer relations and effective customer service standards.
• Directed cleaning, restocking, and customer service activities.
• Accurately handled cash register transactions while providing excellent customer service.
• Generated repeat business through exceptional customer service.

• Mentored junior staff members, providing guidance on best practices in customer service management.
• Provided regular performance feedback to team members, encouraging their growth and development as professionals in the field of customer service management..
• Utilized time management skills to balance multiple responsibilities, such as stock handling, customer service, and maintaining store cleanliness..
• Resolved customer complaints professionally, restoring guest confidence in the establishment''s services.

• Processed ticket sales efficiently, ensuring accurate transactions and customer satisfaction.
• Assisted customers in selecting events, enhancing overall ticket purchasing experience.

Packaging food items.

• Met customer service goals and exceeded customer expectations.
• Resolved customer complaints and maintained clean and tidy checkout area.