Evan Vandenbrink

Sullivan Motor Products

09.2016 - Current

Developed strong relationships with clients through consistent follow-up calls and personalized service recommendations.
Processed customer orders accurately and efficiently, contributing to repeat business.
Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
Resolved customer complaints professionally, maintaining positive relationships with clients.
Demonstrated expertise in identifying alternative parts options when specific items were unavailable or discontinued, saving time for both staff and clients.
Streamlined parts ordering process by utilizing computer system more efficiently, reducing wait times for customers and improving overall satisfaction.
Managed inventory effectively, ensuring availability of high-demand items for customers.
Conducted cash handling, credit card transactions, and register closeout at end of business day.
Stocked and managed stock of parts.
Examined returned parts for defects and exchanged defective parts or refunded money.
Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
Assisted customers by responding to complaints and offering updates on back-ordered parts.

Summary