Evan Troy
Calgary
Summary
Dedicated Hospitality Expert with extensive experience in beverage mixing, bar inventory management, and customer satisfaction. Proficient in delivering exceptional service under pressure while maintaining a clean and organized workspace. Recognized for reliability and flexibility, consistently creating positive experiences for patrons.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender/Server
Joey Restaurants
01.2024 - 01.2025
- Shown competence in swiftly learning new skills, menus, cocktail specs, and macros, and applying them.
- Crafted and served a diverse range of cocktails and beverages tailored to customer preferences.
- Trained new bartenders on drink recipes and service techniques, fostering team efficiency.
- Served high customer volumes during special events, nights, and weekends.
Bartender
OK Corral - Kelowna
01.2022 - 01.2024
- Ensured bar area cleanliness and organization, complying with health regulations.
- Stocked bar efficiently, maintaining availability of beverages for patrons.
- Mastered bartending skills quickly in a fast-paced environment.
- Created cocktails and served beverages, enhancing customer satisfaction and experience.
Door-to-Door Sales
Pyro Marketing
01.2022 - 01.2023
- Grew a team of six through self-training and effective mentorship.
- Expanded customer base by building rapport during door-to-door sales visits.
- Established and refined sales systems to enhance team performance and retention.
- Achieved second-highest sales rank in Canada through exceptional communication skills.
Education
Bachelor of Commerce -
Red Deer Polytechnic
01.2022
Skills
- STRONG MULTI-TASKING
- CUSTOMER SERVICE
- HIGHLY RELIABLE
- LEADERSHIP
- CLEAR AND EFFECTIVE COMMUNICATION
- DISCIPLINED
- EXPERIENCED
- NEW HIRE TRAINING
Accomplishments
- Won Employee of the month Award for my excellent attitude and customer service.
- Implemented procedures that reduced wasted stock by 15%.
Certification
Pro Serve Responsible Beverage Service Program - 2025
Serving It Right Responsible Beverage Service Program - 2022
Timeline
Bartender/Server
Joey Restaurants
01.2024 - 01.2025
Bartender
OK Corral - Kelowna
01.2022 - 01.2024
Door-to-Door Sales
Pyro Marketing
01.2022 - 01.2023
Bachelor of Commerce -
Red Deer Polytechnic