Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Dependable at providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
17
17
years of professional experience
Work History
Bartender/Server/Supervisor
House of Blues
07.2022 - Current
Promoted from Server to Bartender to Supervisor.
Managed bar inventory and placed orders for spirits, beer, wines, and mixers.
Served high customer volumes during special events, nights, and weekends.
Oversaw daily operations of service team, delegated tasks, and trained new staff. Improved efficiency and increased profits.
Delivery Driver
Uber
01.2019 - 06.2022
Kept delivery satisfaction rating at about 99-100% for duration of work.
Server/Ambassador
Rainforest Cafe
04.2012 - 08.2017
Employee of the month and top 5 for the year in server rating (140-150 servers at any time)
Ambassador Duties:
Stopping by all members tables to check on service and comfort of guests.
Logging any issues with members and following up with District Manager once a week.
Talking to guests who were interested in becoming a member and walking them through paperwork.
Following up with every member to make sure their visit was a pleasant one and if there was anything I can do to improve that.
Busser/Coordinator/Server
Lucilles Smokehouse BBQ
04.2008 - 03.2013
Employee of the month
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.