Evan Tanner
Independant Contractor (Remote)
Glendale
Summary
Reliable and highly adaptable professional with 10+ years of cross-industry experience in technical support, management, insurance claims, and AI data operations. Demonstrates a proven ability to lead teams, solve complex operational issues, and drive customer satisfaction. Self-motivated, fast learner, and committed to delivering results in high-pressure environments. Actively seeking full-time opportunities in the Glendale area.
Overview
16
16
years of professional experience
Work History
Data Annotation
Independent Contractor (Remote)
05.2023 - Current
- Evaluated AI-generated outputs for creativity, tone, accuracy, and coherence across diverse domains.
- Trained models through annotation, grading, and written task completion across multi-dimensional rubrics.
- Collaborated with internal QA systems to assess model improvement over time.
Claims Analyst
California Recovery Group
04.2022 - 05.2023
- Handled insurance claims involving complex denial resolutions and underpayments.
- Conducted legal and policy research to overturn claim decisions; scheduled and attended inspections.
- Negotiated assertively with adjusters to secure favorable client outcomes.
Assistant Manager
Skechers
03.2021 - 03.2022
- Supervised 8 team members; managed scheduling, cash handling, and daily operations.
- Coordinated franchise-level goals with corporate leadership, including marketing and sales initiatives.
Sales Representative
Biohazard Inc
02.2020 - 02.2021
- Built a self-sourced client portfolio through cold outreach, referrals, and account-based marketing.
- Managed large accounts, coordinated B2B solutions with internal departments and vendors.
- Oversaw in-office VoIP system and served as liaison with external tech partners.
Assistant Manager
Pepper Lunch US
01.2018 - 01.2020
- Progressed from line cook to assistant manager within a year.
- Managed 18-person team, led hiring/training, enforced hygiene & safety regulations.
- Maintained inventory control, opening/closing duties, and financial procedures.
Team Leader
Jack in the Box
01.2015 - 01.2017
- Rose from maintenance role to team lead, managing shift operations and customer service.
- Supervised a 6-person team, handled shift deposits, ensured policy compliance.
Technical Support Advisor I
TRG / Ibex Global
01.2010 - 01.2013
- Delivered over-the-phone support for Apple iOS/macOS hardware/software issues.
- Scheduled repairs and upsold services and AppleCare products.
Education
No Degree - Computer Science
Glendale Community College
Glendale, CA 05.2001 -
Skills
Operations management
Team leadership
Customer service
Problem-solving
Stock management
Store organization
Staff management
Timeline
Data Annotation
Independent Contractor (Remote)
05.2023 - Current
Claims Analyst
California Recovery Group
04.2022 - 05.2023
Assistant Manager
Skechers
03.2021 - 03.2022
Sales Representative
Biohazard Inc
02.2020 - 02.2021
Assistant Manager
Pepper Lunch US
01.2018 - 01.2020
Team Leader
Jack in the Box
01.2015 - 01.2017
Technical Support Advisor I
TRG / Ibex Global
01.2010 - 01.2013
No Degree - Computer Science
Glendale Community College
05.2001 -
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