Summary
Overview
Work History
Education
Skills
Timeline
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Evan Shapiro

San Jose

Summary

Dedicated Account Executive promoting dynamic customer service, issue resolution and relationship building skills. Effective at maximizing repeat business opportunities stemming from net new deals and customer accounts.

Overview

6
6
years of professional experience

Work History

Enterprise Account Executive

Crowdbotics
San Francisco
03.2023 - Current
  • Drove significant revenue growth by successfully identifying and cultivating new enterprise-level clients and closed deals sizes ranging from 3-700k+.
  • Spearheaded customized software and SaaS platform solutions, boosting adoption rates and revenue streams.
  • Collaborated closely with the product and engineering teams to ensure the delivery of high-quality solutions on time and within budget, meeting and exceeding customer expectations.
  • Deployed innovative sales strategies, resulting in a 25% expansion of qualified leads in the sales pipeline, encompassing both SaaS platform and service offerings.

Customer Account Manager

Tealium
San Diego
03.2022 - 03.2023
  • Managed a portfolio of 80+ customer accounts, ensuring exceptional service delivery and fostering strong client relationships
  • Facilitated customer renewals using CPQ (Configure, Price, Quote) software, achieving a high renewal rate and contributing to revenue growth
  • Utilized advanced Excel skills to analyze data, track customer metrics, and generate reports, resulting in streamlined processes and improved decision-making
  • Collaborated cross-functionally with sales, support, and product teams to address customer needs and resolve issues promptly
  • Conducted regular account reviews and identified upsell opportunities to maximize customer value and retention

Account Executive

Tealium
San Diego
10.2020 - 03.2022
  • Consistently exceeded quarterly sales targets, achieving an average of 124% over 2 years, generating $2.2 million in revenue.
  • Full deal cycle experience developing and executing effective sales strategies to acquire new customers, including prospecting, needs analysis, proposal development, and contract negotiations.
  • Built and managed a pipeline of 400 (50 customer) mid-market accounts, resulting in 2 new business deals per quarter, with an average deal size of $130k.
  • Demonstrated expert knowledge of Tealium's SaaS solutions and their value proposition, effectively articulating product benefits to prospects and customers.
  • Established and maintained strong relationships with key stakeholders at client companies, including C-level executives, marketing leaders, and technical teams.

Staffing Manager

Robert Half
San Diego
09.2019 - 09.2020
  • Exceeded management expectations and ranked as a top performer in the region by achieving +145% to quota
  • Produced over $11,625 (+155% to goal of $7,500) in monthly gross margin for Robert Half by interviewing over 20 candidates per week, placing an average of 3 candidates per week, and meeting with over 10 clients in person per week.
  • Collaborated with other divisions to effectively run meetings with high level clients such as CFOs, VPs of Finance, Controllers, and Accounting Managers.
  • Obtained lead flow through customer interactions, Salesforce CRM, other neighboring divisions, and candidates.

Account Executive

Doctible
San Diego
07.2018 - 08.2019
  • Maintained accurate records of all sales activities using CRM software systems.
  • Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
  • Made 100+ calls per day, 10-20 demos per week, and 3-5 sales per week (finished the year 110% to quota)
  • Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
  • Studied and researched competitive landscape and emerging technologies to position brand in marketplace.

Education

Bachelor of Arts - Economics

San Diego State University
San Diego, CA
05.2018

Economics Clubs: Finance and Investment

San Diego State University
01.2018

Skills

  • Salesforce, Microsoft Office, Outreach, Google Apps, JavaScript, Gong, Marketo, 6sense, ZoomInfo
  • Account Management, Prospecting, Lead Generation, Relationship Building, Cross-Functional, Consultative Selling

Timeline

Enterprise Account Executive

Crowdbotics
03.2023 - Current

Customer Account Manager

Tealium
03.2022 - 03.2023

Account Executive

Tealium
10.2020 - 03.2022

Staffing Manager

Robert Half
09.2019 - 09.2020

Account Executive

Doctible
07.2018 - 08.2019

Bachelor of Arts - Economics

San Diego State University

Economics Clubs: Finance and Investment

San Diego State University

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Evan Shapiro