Evan Nachtigall
Brandon
Summary
Dynamic professional with a proven track record in small business operations at EVO Golf. Expert in conflict resolution and customer relationship management, driving substantial business growth through strategic marketing initiatives and operational excellence. Adept at fostering team collaboration and enhancing customer engagement, ensuring a positive experience and loyalty. Looking to further my career in the sales field, as a hard working, goal-setting individual with a passion for helping people fulfill their needs.
Overview
5
5
years of professional experience
Work History
Co-Owner
EVO Golf
10.2023 - Current
- Established foundational processes for business operations.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Assistant Pro Shop Manager
Golf Brandon
04.2020 - 10.2023
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Bachelor of Arts - Business Administration
Brandon University
Brandon, None12-2025
Skills
- Conflict resolution
- Small business operations
- Customer relationship management (CRM)
- Systems management
- Sales strategies
- Team collaboration
- Customer relations
- Records management
- Inventory management
- Business growth
- Goal setting
Languages
English
Native or Bilingual
French
Native or Bilingual
Interests
- Camping
- Running
- Sports
- Hunting
- Fishing
Timeline
Co-Owner
EVO Golf
10.2023 - Current
Assistant Pro Shop Manager
Golf Brandon
04.2020 - 10.2023
Bachelor of Arts - Business Administration
Brandon University
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