Evan Monteagudo
West Hills
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Cardoso Painting
06.2025 - 08.2025
- increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Customer Service Representative
Western Bagel
02.2023 - 08.2025
- Assisted customers with inquiries and resolved issues efficiently.
- Learned and utilized customer service software to manage support tickets.
- Collaborated with team members to ensure smooth communication and service delivery.
- Adapted quickly to new processes, enhancing overall customer satisfaction.
Education
High School Diploma -
Chaminade College Preparatory
West HillsNo Degree - Business
San Digo State University
San Diego, CA05-2029
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Relationship building
- Complaint handling
- Conflict resolution
Timeline
Customer Service Representative
Cardoso Painting
06.2025 - 08.2025
Customer Service Representative
Western Bagel
02.2023 - 08.2025
High School Diploma -
Chaminade College Preparatory
No Degree - Business
San Digo State University