Experienced with managing bar operations and staff. Focused on enhancing customer relationships and team collaboration. Strong understanding of customer service principles and creating an inviting atmosphere for guests and staff. Reliable individual offering over a decade of customer service experience.
Overview
10
10
years of professional experience
Work History
Bar Manager
Chez Pierre
01.2024 - Current
Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Assisted in managing entertainment and entertainers
Residential Inside Sales
Phoenix Fence
03.2020 - 10.2023
Strengthened relationships with existing customers by consistently following up on inquiries and addressing concerns.
Facilitated smooth order processing by liaising between clients, production teams, and shipping departments to ensure timely delivery of products.
Maintained accurate cash balances and handled returns
Managed a high volume of inbound calls from potential clients seeking information about company products or services.
General Laborer
Antrim Construction
02.2018 - 11.2021
Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Completed tasks efficiently for timely project completion within set deadlines.
Increased productivity with effective communication and collaboration among team members.
Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Improved worksite safety by consistently adhering to established protocols and regulations.
Shipper and Receiver / Inside Sales
Mircom Engineered Systems
01.2015 - 01.2018
Picked orders, scanned products and packed boxes.
Assisted in maintaining a safe working environment by following established workplace safety guidelines.
Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
Scheduled pickups and deliveries to maintain smooth operations.
Streamlined warehouse operations with the implementation of effective organization systems for easy product retrieval.
Ensured regulatory compliance by properly labeling shipments, adhering to safety protocols, and maintaining documentation.
Collaborated with sales and customer service teams to address client concerns regarding shipments quickly and effectively.
Substitute Teacher/Paraprofessional Tutor at Pierre/Ft. Pierre, SD School DistrictsSubstitute Teacher/Paraprofessional Tutor at Pierre/Ft. Pierre, SD School Districts