Evan Lee
Vancouver,BC
Summary
At Tofu Restaurant, I brought the main dish and an appetizer, mastered the menu specials, and employed upselling techniques to enhance guests' experiences. Skilled in cash handling and beverage knowledge, I consistently contributed to a positive dining atmosphere, effectively addressing customer concerns and boosting sales through expert recommendations and service.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Tofu restaurant
Gwangju, Gyeonggi-do
07.2023 - 08.2025
- Provided exceptional service to high volume of daily customers.
- Replenished stocks of napkins, silverware and other dining room supplies as needed.
- Responded to ad hoc cleaning duties at end of shift.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Operated POS terminals to input orders, split bills and calculate totals.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Greeted customers, provided menus and answered questions about menu items.
- Set up tables in between patrons to reduce wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
British Columbia Institute of Technology
Burnaby, None06-2026
Skills
- Beverage knowledge
- Menu specials memorization
- Beverage refills
- Upselling techniques
- Cash handling
- Specials recommendations
Languages
English
Professional
Korean
Native/ Bilingual
Timeline
Restaurant Waiter
Tofu restaurant
07.2023 - 08.2025
High School Diploma -
British Columbia Institute of Technology
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