Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Residential and Commercial Service Manager
15244986 Canada Inc (Previously known as Accurate Dorwin)
01.2022 - Current
Dealing with customer inquiries regarding window and door repairs by phone, email, or face-to-face
Coordinate with project managers, general contractors, or building management for apartments, condos, and commercial projects
Generating quotes, updating customer information, and managing installation technicians by scheduling installs and providing details of each project
Ensure all product is ordered and available for installation technicians by coordinating with vendors on best pricing and ensuring the promise dates will be met.
Quality Assurance, Research & Development Technician
Accurate Dorwin
04.2021 - 01.2022
Perform site reviews of work-in-progress construction on commercial projects; window testing to ensure compliance to project plans, specification and building codes
Assemble chambers for window testing, operate heavy machinery, and write up reports on observations of window testing
Perform maintenance on window testing rack within shop, test windows on inline watering rack, observe and note how shop workers are building product, and report to management on innovative techniques for greater efficiency and reducing costs.
Installation and Inspection Technician
ABC Fire & Safety
11.2020 - 04.2021
Inspect Fire Extinguishers at various locations in and out of the City of Winnipeg, with some travel through Manitoba
Installing fire suppression systems including kitchens and industrial locations
Interacting with customers daily and advising the best practices for safety; this includes best locations for fire extinguishers, smoke detection systems, and answer any questions in a professional and courteous manner.
Education
High School Diploma -
Mcleod Adult Education
Winnipeg, MB
Skills
Staff Training and Development
Operations Management
Customer service
Time management
Organizational skills
Conflict resolution
Training
Occupational Safety and Health Administration Certificate, 2015
Basic First Aid, CPR C & AED, 02/15/26
Safety Auditor, 2023
WCB 101, 2023
Legislation 101, 2023
Leadership for Safety Excellence, 2023
Principles of Safety Management, 2023
Prime Contractors Responsibilities, 2023
Safety Administration, 2023
Train the Trainer, 2023
Hazard Identification and Rick Control, 2023
Confined Space Entry and Entry Rescue, 2023
Skid Steer Safety and Operation Training, 01/30/27
References
References available upon request.
Timeline
Residential and Commercial Service Manager
15244986 Canada Inc (Previously known as Accurate Dorwin)
01.2022 - Current
Quality Assurance, Research & Development Technician
Accurate Dorwin
04.2021 - 01.2022
Installation and Inspection Technician
ABC Fire & Safety
11.2020 - 04.2021
High School Diploma -
Mcleod Adult Education
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