Evan Kerr
Ottawa,ON
Summary
Dedicated and customer-focused Service Industry Professional with over 6 years of experience in delivering exceptional hospitality services. Proven track record of building strong relationships with customers, ensuring their needs are met and exceeding their expectations. Skilled in managing high-volume workloads with efficiency and accuracy, while maintaining a positive attitude and calm demeanor in fast-paced environments. Looking to take the next step in my career and grow into a role that fully utilizes my skillset and ambition.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Meat Department Clerk
Farm Boy
Ottawa, Ontario
07.2024 - 08.2024
- Followed all food safety guidelines while handling raw meats throughout the day.
- Provided customer service and answered customer questions regarding the selection, quality, and pricing of meats.
- Cleaned equipment such as knives, slicers, grinders, scales, wrapping machines.
- Stocked shelves with merchandise to ensure optimal inventory levels were maintained.
- Ensured product rotation to maintain freshness, checked expiration dates and removed outdated items.
- Assisted customers in selecting cuts of meat according to their needs.
- Maintained a clean and orderly work area in accordance with health and safety regulations.
- Adhered to company policies regarding safe handling of hazardous materials.
- Weighed, packaged, priced and labeled items for sale in the department.
- Performed other duties as assigned by management such as stocking frozen foods section or helping out other departments during peak hours.
Busser/Host
Pelican Seafood Market and Grill
Ottawa, Ontario
09.2018 - 01.2024
- Clearing and resetting tables efficiently to provide a clean and organized dining environment for guests
- Greeting and seating customers in a friendly and welcoming manner to ensure a positive dining experience
- Assisting waitstaff with refilling drinks, running food, and other tasks to support the smooth flow of service
- Managing reservations, seating arrangements, and waiting lists to accommodate guests and optimize table turnover
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Communicated with kitchen staff regarding any special requests from customers.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Greeted customers and answered questions about menu items.
Packer
Your Independent Grocer
Ottawa, Ontario
09.2017 - 09.2018
- Faced shelves in order to create eye-catching displays
- Returned carts
- Ran price checks for cashiers
- Maintained a clean and sanitary workplace for optimal food safety
Camp Counselor
Opemikon, Scouts Canada
Maberly, Ontario
07.2018 - 08.2018
- Supervised and guided campers ages 7-14 in various recreational activities, fostering a safe and engaging camp environment
- Organized and implemented daily schedules including games, arts and crafts, and outdoor adventures to keep campers active and entertained
- Assisted with conflict resolution and provided emotional support to campers experiencing homesickness or other challenges during their camp experience
- Collaborated with camp staff to ensure smooth operation of all programs and activities, including meal times, cabin duties, and evening events
Camp Counselor
Spring Action
Ottawa, Ontario
06.2017 - 08.2017
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Taught trampoline tricks to campers, as it was a circus camp.
- Coordinated and led group activities for campers and counselors.
Education
BSc in Financial Math and Economics -
University of Ottawa
04.2026
High School Diploma -
Canterbury High School
06.2020
Skills
- Clearing tables
- Resetting tables
- Organizing dining environment
- Greeting customers
- Seating customers
- Customer service
- Assisting waitstaff
- Refilling drinks
- Running food
- Supporting service flow
- Managing reservations
- Seating arrangements
- Waiting lists
- Table turnover optimization
- Shelf facing
- Workplace cleanliness
- Food safety
- Supervising campers
- Daily scheduling
- Conflict resolution
- Collaboration
- Program operation
- Food handling procedures
- Merchandise Stocking
- Stock Rotation
- Sanitation Procedures
- Order Fulfillment
- Deadline Adherence
- Client Relations
- Financial Analysis
- Billing Processes
- Quality Control
- Money Handling
- Effective Multitasking
- Work Prioritization
Certification
Smart Serve, 07/2023, Smart Serve Ontario, 230701161045
Additional Information
Working towards an Honours Thesis position next year
References
- Adriana Ellis, Former Manager, 09/2018, 01/2024, 613-552-3848
- Lester Sio, Former Manager, 09/2018, 01/2024, 613-301-3045
- "I would happily re-employ Evan and consider him to be a dependable employee. He was a valuable addition to our summer camp programs and would I recommend him for any position that he chooses to pursue." - Isabelle Allard, Recreational Program Manger, Spring Action
Affiliations
- Weightlifting
- Reading
- Camping
- Political Engagement
Accomplishments
- High School Silver Medal for greater than 90% average
- Receiving workplace recognition for managing all customer complaints
- Academic excellence scholarship at the University of Ottawa
Languages
English
Native/ Bilingual
French
Professional
Timeline
Meat Department Clerk
Farm Boy
07.2024 - 08.2024
Busser/Host
Pelican Seafood Market and Grill
09.2018 - 01.2024
Camp Counselor
Opemikon, Scouts Canada
07.2018 - 08.2018
Packer
Your Independent Grocer
09.2017 - 09.2018
Camp Counselor
Spring Action
06.2017 - 08.2017
BSc in Financial Math and Economics -
University of Ottawa
High School Diploma -
Canterbury High School
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