Evan Kelsch
Surrey,BC
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Clerk/Cashier
Save-On Foods
Surrey, BC
03.2024 - Current
- Perform cash, card and check transactions to complete customer purchases.
- Work with floor team and managers to meet wide range of customer needs.
- Pleasantly greet customers and provided prompt and courteous service.
- Collect shopping carts from parking lot and returned to stand to keep lot organized.
- Help customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Promote a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
Sales Associate
Pro Hockey Life
Tsawwassen, BC
09.2021 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
High School Diploma -
Lord Tweedsmuir
Surrey, BC06.2023
Skills
- Customer Satisfaction
- Cash Handling
- Flexible and Adaptable
- Customer Communication
- Attention to Detail
Interests
- Playing Hockey
- Physical Fitness/Weight Lifting
References
Blaze Yurick - Pro Hockey Life
Store Manager
Phone Number: (778) 232-4350
Email: blaze_yurick@hotmail.com
Timeline
Clerk/Cashier
Save-On Foods
03.2024 - Current
Sales Associate
Pro Hockey Life
09.2021 - 02.2024
High School Diploma -
Lord Tweedsmuir