Seasoned Managerial skills, adept in vendor management and clear communication, significantly improved operational efficiency and customer loyalty. Expertise in project management and staff development, leading to a team driven in customer satisfaction. Demonstrates strong marketing acumen and problem-solving skills, ensuring project success and budget adherence.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Home Centre Manager
Southland Co-op
Assiniboia, Saskatchewan
02.2020 - 11.2024
Interviewed prospective employees and provided input to HR on hiring decisions.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Trained employees on additional job positions to maintain coverage of roles.
Streamlined communication channels, improving information flow and decision-making speed.
Recruited and hired qualified candidates to fill open positions.
Conducted performance evaluations, providing feedback and coaching for team development.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Recruited and trained new employees to meet job requirements.
Oversaw daily operations, maintaining efficiency and quality standards.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Analyzed market trends and competitor activity to inform business strategy.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Evaluated individual and team business performance and identified opportunities for improvement.
Developed and implemented strategic plans to achieve company objectives.
Led a team of 15 employees, ensuring high productivity and excellent customer service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Coordinated cross-departmental projects to ensure timely and successful completion.
Implemented process improvements, resulting in an increase in operational efficiency.
Provided leadership during times of organizational change.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed completed work to verify consistency, quality, and conformance.
Resolved customer inquiries and complaints requiring management-level escalation.
Home Centre Estimator Trainee/Building Consultant
Southland Co-op
Assiniboia, Saskatchewan
09.2015 - 02.2020
Develops quantity takeoffs from blueprints and drawings using computer-aided design systems or manual calculations.
Communicates frequently with project managers regarding progress updates on bids and estimates submitted by the company.
Worked closely with the finance department to align project estimates with overall budgetary constraints.
Maintained confidentiality of client and prospective client information, protecting individual interests and business partnerships.
Analyzed blueprints and other documents to prepare cost estimates.
Ensured compliance with all relevant regulations and standards in the preparation of estimates.
Compiles data from suppliers to update material pricing databases as needed.
Solicited and collected subcontractor and vendor bids or quotations.
Negotiated pricing with suppliers and subcontractors to secure advantageous terms.
Efficiently completed material orders, resulting in all projects being completed on time and under budget.
Established cost monitoring procedures and reporting systems.
Checked construction plans against actual field conditions to prepare estimates.
Consistently followed up with customers to determine satisfaction levels.
Provides input into cost control processes including budget preparation and tracking.
Developed and submitted accurate construction project bids following detailed analysis of project specifications and blueprints.
Conferred with staff and management to coordinate business operations.
Produced preliminary estimates based on schematic and design development level documents.
Identifies potential risks associated with proposed projects and recommends strategies for mitigating those risks.
Developed and updated cost estimates by documenting relevant information into jobs in internal database.
Obtained bids from vendors and subcontractors to make cost-effective selections.
Adapted estimates to reflect changes in scope, materials, and labor requirements.
Attends pre-bid meetings with prospective clients as needed.
Updated and maintained database of suppliers and contractors.
Conducted site visits to assess potential challenges and incorporate risk assessments into project estimates.
Communicated with clients and teammates to gather information regarding project budgets, schedules and objectives and optimize plans.
Calf and Heifer Specialist at Centerra Co-op (Formerly Town And Country Co-op)Calf and Heifer Specialist at Centerra Co-op (Formerly Town And Country Co-op)