Evan Hillier
Duncan,Canada
Summary
Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Service Advisor
Discovery Honda
Duncan, BC
01.2022 - Current
- Greeted customers and addressed their needs in a professional manner.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
- Explained service recommendations and maintenance packages to clients.
- Coordinated with technicians to facilitate timely vehicle repairs.
- Explained the features and benefits of products or services offered by the dealership to customers.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Resolved customer complaints in an efficient and courteous manner.
- Maintained knowledge of automotive products and services offered by the dealership.
Construction Worker
Greca Development
Duncan, Canada
12.2021 - Current
- Operated heavy equipment to efficiently move materials, excavate, and backfill trenches, contributing to timely project completion.
- Erected scaffolding to safely access and complete work at heights.
- Assisted senior crew members by executing basic to skilled tasks, enhancing overall crew productivity.
- Executed tasks effectively in fast-paced environments with multiple trades, ensuring seamless project progression.
- Read plans, instructions, or specifications to determine work activities.
Warehouse Manager
Top Shelf Feeds
Duncan, Canada
04.2017 - 12.2019
- Supervised and trained warehouse team, prioritizing safety and ensuring compliance with regulations.
- Supervised and trained warehouse team with focus on warehouse safety and compliance with regulations.
- Cultivated positive business relationships with customers to enhance service delivery.
- Met customer needs with routine and expedited services.
- Optimized warehouse space to maintain organized inventory.
Education
High School Education -
Cowichan High School
Duncan, BC 09.2017 - 06.2019
Skills
- Automotive knowledge
- Customer service
- Problem solving
- Time management
- Organization
- Team collaboration
- Strong work ethic
Timeline
Service Advisor
Discovery Honda
01.2022 - Current
Construction Worker
Greca Development
12.2021 - Current
High School Education -
Cowichan High School
09.2017 - 06.2019
Warehouse Manager
Top Shelf Feeds
04.2017 - 12.2019