Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evan Campbell

Bryant's Cove,AR

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at Baseline Sonic. Skilled in staff development and cross-functional teamwork, adept at solving complex problems and improving operational efficiency. Achieved significant sales growth through effective staff training and customer relationship management. Excel in verbal communication and computer skills, driving positive outcomes with a professional and courteous approach.

Overview

6
6
years of professional experience

Work History

Co Manager

Sonic
07.2021 - 09.2024
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Oversaw financial management tasks such as budget planning, expense tracking, and payroll administration, contributing to the overall profitability of the store.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
  • Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Enhanced store performance by implementing effective sales strategies and optimizing Friendliness and efficiency.
  • Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed and motivated employees to be productive and engaged in work.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Implemented loss prevention measures, reducing instances of theft and improving store security.

Delivery Driver

Pizza Hut
10.2020 - 07.2021
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Verified accuracy of all deliveries against order forms.
  • Delivered packages to customer doorsteps and business offices.
  • Fostered positive working relationships with regular customers.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Cook Shift Leader

Sonic, Jamie Butler
05.2018 - 09.2020
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Streamlined food preparation tasks for more efficient service during peak hours.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.

Server

IHop, Alan
08.2018 - 01.2019
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

High School Diploma -

Bryant High School
Bryant, Ar
05-2020

Skills

  • Staff Management
  • Staff Development
  • Team Leadership
  • Staff Training and Development
  • Cross-Functional Teamwork
  • Policy Implementation
  • Performance Evaluations
  • Workforce Management
  • Customer Relationship Management (CRM)
  • Expectation setting
  • Verbal and written communication
  • Complex Problem-Solving
  • Customer Service
  • Computer Skills
  • Professional and Courteous
  • Task Delegation

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Co Manager

Sonic
07.2021 - 09.2024

Delivery Driver

Pizza Hut
10.2020 - 07.2021

Server

IHop, Alan
08.2018 - 01.2019

Cook Shift Leader

Sonic, Jamie Butler
05.2018 - 09.2020

High School Diploma -

Bryant High School

Similar Profiles

CREATE PROFILE
Evan Campbell