Eva Luisa Ramirez Alfaro
Waterloo,Canada
Summary
Dynamic and detail-oriented professional with over 3 years of experience in accounting, and a proven track record in customer engagement and upselling strategies. Seeking to leverage my analytical skills, proficiency in financial software, and exceptional communication abilities as a Sales Representative at Jarritos Canada. Dedicated to contributing to the team's success through outstanding sales achievements and customer service excellence.
Overview
6
6
years of professional experience
Work History
Business Partner
Los Compas Tacos
Toronto, ON
11.2023 - Current
- Co-managed daily operations of a thriving restaurant, ensuring smooth service and outstanding guest experiences.
- Led social media marketing initiatives, significantly increasing online presence and customer engagement.
- Spearheaded customer service strategies, resulting in enhanced customer satisfaction and loyalty.
- Played a key role in strategic business decisions, contributing to the restaurant's growth and profitability.
- Oversaw financial management, including budgeting, forecasting, and cost control, improving financial health.
- Cultivated and maintained business relationships with suppliers, vendors, and community organizations, strengthening the restaurant's network and support.
Accounting Assistant
Canadian Forces Morale and Welfare Services
Remote
11.2020 - Current
- Managed the accounting procedures for 400 companies, ensuring accuracy and full compliance with provincial tax regulations.
- Oversaw the reconciliation and allocation of 420 credit card accounts monthly, ensuring meticulous financial accuracy and integrity.
- Processed biweekly payroll for managers, guaranteeing timely and precise payments.
- Verified and confirmed funds, and processed cheque requisitions for outgoing payments and invoices, demonstrating a high level of financial diligence.
- Tracked income and expenses for Canadian Forces bars and stores, meticulously preparing monthly and year-end closing entries, adjustments, and invoices for accurate financial reporting
Beauty Boutique Sales
Shoppers Drug Mart
Waterloo, ON
10.2017 - Current
- Engaged customers to understand their beauty needs, providing personalized recommendations and information on product features and benefits.
- Implemented upselling techniques to increase sales and customer satisfaction.
- Maintained up-to-date knowledge of beauty products, sales, and promotions, ensuring effective customer communication.
Education
Business Administration Accounting
Conestoga College
Kitchener, ON12.2019
Certificate of Bookkeeping
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2019
Skills
- Sales and Customer Service Excellence: Proven ability to enhance customer engagement and drive sales through expert product knowledge and upselling strategies
- Financial Analysis and Reporting: Skilled in analyzing data and preparing financial reports to support decision-making
- Detail-Oriented and Accurate: Strong focus on precision in all financial transactions and customer interactions
- Software Proficiency: QuickBooks, SAGE, Oracle, and advanced Microsoft Excel skills
- Communication: Excellent verbal and written communication skills in both English and Spanish
- Teamwork and Collaboration: Demonstrated ability to work effectively in team environments
Languages
Spanish
Volunteer
Tax Clinic - Conestoga College March-April 2018
- Prepared tax returns for over 50 students, ensuring accuracy and compliance with laws.
International Orientation - Conestoga College September 2018
- Assisted and welcomed over 100 international students, facilitating their integration into campus life.
Timeline
Business Partner
Los Compas Tacos
11.2023 - Current
Accounting Assistant
Canadian Forces Morale and Welfare Services
11.2020 - Current
Beauty Boutique Sales
Shoppers Drug Mart
10.2017 - Current
Business Administration Accounting
Conestoga College
Certificate of Bookkeeping
Conestoga College Institute of Technology And Advanced Learning
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