Eva Wang
Buffalo Grove,IL
Summary
Strong education background of University of Toronto,. Proactive and empathetic medical assistant with intern experience at Peking University People's Hospital, adept in patient care and clinical research. Excelled in teamwork, problem-solving, and efficient appointment management, significantly enhancing patient satisfaction. Skilled in multitasking and maintaining a detail-oriented approach, ready to bring analytical and compassionate expertise to a dynamic team.
Overview
1
1
year of professional experience
Work History
Intern at E.N.T Department
Peking University People's Hospital
04.2024 - 08.2024
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Increased department efficiency with streamlined booking procedures and effective time management of appointments.
- Participated in clinical research projects in the field of ENT medicine.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
Volunteer as Clinical Assistant
Waterdrop Medical Center
04.2023 - 02.2024
- Assisted patients with basic care needs.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Comforted anxious patients and listened to concerns, offering support, and compassion.
- Called and faxed pharmacies to submit prescriptions and refills.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
Education
Undergraduate - Psychology And Medical Anthropology
University of Toronto
Toronto, ON06-2025
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Team collaboration
- Multitasking and organization
- Outstanding communication skills
- Attention to detail
- Complex Problem-solving
- Analytical mindset
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Intern at E.N.T Department
Peking University People's Hospital
04.2024 - 08.2024
Volunteer as Clinical Assistant
Waterdrop Medical Center
04.2023 - 02.2024
Undergraduate - Psychology And Medical Anthropology
University of Toronto
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