Summary
Overview
Work History
Education
Skills
Languages
Interests
References
Timeline
Generic

Eva Vercani

Totonto,Ontario

Summary

Organized, passionate and dependable candidate successful at managing multiple priorities with a positive attitude and very detail- oriented. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Program Director

PLASP Child Care Services
08.2020 - Current
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
  • Recruited and trained staff and volunteers to upgrade collective team skills.
  • Mentored team members for professional development, resulting in increased productivity and job satisfaction.
  • Monitored program performance to identify areas for improvement.
  • Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
  • Developed and implemented marketing strategies to promote program awareness and participation.
  • Established program policies and procedures to comply with regulatory requirements.
  • Promoted an inclusive environment by actively engaging diverse populations in all aspects of programming.

Cashier

Davidson Valu-Mart
03.2020 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed refunds and exchanges in accordance with company policy.

Education

Associate of Science - Introduction To Forensic Science

Toronto Metropolitan University
06.2024

Early Childhood Education

George Brown College
Toronto, ON
06.2020

Skills

  • Effective leader
  • Administration knowledge
  • Program Leadership
  • Staff Development
  • Customer service experience
  • Innovation and Creativity
  • Problem-Solving

Languages

English
Full Professional
Albanian
Native or Bilingual

Interests

I am a very active individual who loves to play different sports like volleyball and basketball. I also love to travel to different countries and learn about various cultures.

References

  • REFERENCES AVAILABLE UPON REQUEST

Timeline

Program Director

PLASP Child Care Services
08.2020 - Current

Cashier

Davidson Valu-Mart
03.2020 - 12.2023

Associate of Science - Introduction To Forensic Science

Toronto Metropolitan University

Early Childhood Education

George Brown College
Eva Vercani