Eva Sultan
Montreal,QC
Summary
Dedicated to advancing mental health and addictions policy, with a strong commitment to building partnerships and coalitions that facilitate the delivery of integrated, person-centered services at regional, provincial, and national levels.
Amplifying the voices of individuals facing mental health and substance use challenges ensures equitable access to high-quality care and supportive housing across Quebec and Canada.
As a Social Work graduate with masters education level in Policy & Administration and over 20 years of experience in real estate brokerage, my knowledge lies at the intersection of housing, social policy, and mental health, driving a systems-level approach to supportive housing development.
Currently pursuing Certification in Peer Family Support further enhances the ability to integrate family-centered perspectives into policy design, recognizing families as essential partners in care while contributing lived-experience insights to research and governance initiatives.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Real Estate Broker
Century 21 Vision
Montreal, QC
01.2004 - Current
- Acted as the intermediary in the brokerage of sales and leasing transactions, drafting and executing contracts and agreements.
- Transacted business according to ethical standards set by the industry and the company.
- Worked with agencies, loan officers and attorneys to complete transactions and provide guidance to clients.
- Created and cultivated professional relationships with buyers and sellers for future purchases and transactions.
- Code, verify, scan all documentation consistent with meeting compliance standards of the OACIQ and the GMREB.
- Maintained up to date knowledge and mandatory training accreditations to ensure compliance and the protection of clients.
- Ensured 100% completion of paperwork daily; utilized online database system such as MLS, EZsign, and NEXONE.
Real Estate Broker
Sutton Centre-Ouest
01.2000 - 01.2004
- Guided clients throughout the home buying process from start to close, providing guidance on selecting the best property options based on the clients' needs.
- Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties.
- Hosted open houses and managed online listings to market and sell property.
- Developed and maintained a list of various types of properties suited to different needs and budgets.
- Ensured compliance with all regulatory agencies governing the real estate industry.
- Part of an independently owned franchise of Sutton Quebec, a Canadian owned, nation-wide real estate franchise network.
Customer Service Manager
Quality Goods Inc.
Montreal, QC
01.1997 - 01.2000
- Designed and implemented strategic business plans to achieve growth and sales goals.
- Responsible for hiring, training and managing the sales team and ensuring adherence to company policies and procedures.
- Developed long-lasting customer relationships and grew major accounts.
- Enhanced customer satisfaction ratings by managing all client inquiries through to resolution.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Fostered a proactive service-oriented culture focused on growth and achievement.
- Importer, Manufacturer & Distributor of Souvenir Goods
Education
Bachelor - Social Work
McGill University
01.1995
Master of Science - Policy and Administration
McGill University
Montreal, QC01.1996
Skills
- Sales and Marketing
- Contracts, Drafting & Closing
- Negotiation Skills
- Compliance Management
- Collaboration and Teamwork
- Excellent verbal and written communication
- Presentation, Administration and Documentation
- Negotiation
- Time management
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Real Estate Certificate, College Jean-Guy Leboeuf, 01/01/97, 12/31/98
- Member, OACIQ & GMREB
Timeline
Real Estate Broker
Century 21 Vision
01.2004 - Current
Real Estate Broker
Sutton Centre-Ouest
01.2000 - 01.2004
Customer Service Manager
Quality Goods Inc.
01.1997 - 01.2000
Bachelor - Social Work
McGill University
Master of Science - Policy and Administration
McGill University
Other Relevant Information
Excellent verbal and written communication, Presentation, Negotiation, Time management, Multi-tasking, Troubleshooting, Attention to detail, Adaptable, Reliable, Organized, Able to work under pressure, Advertising, Sales, Solution-focused, Microsoft Office, Adobe CS (basic), Windows, English (Fluent), French (Fluent)