Summary
Overview
Work History
Education
Skills
Languages
Additional Information - Summary
Timeline
Generic

Eva Sergiou

Toronto,ON

Summary

Motivated, energetic, enthusiastic, organized individual who is well-mannered, articulate, and conscientious. Possess a compassionate attitude and an ability to listen attentively at all times, while utilizing excellent interpersonal and communication skills when dealing with a variety of individuals. Can contribute extensively to multi-disciplinary team work and always displays a willing and helpful manner. Thrive in a deadline-driven environment, maintaining excellent work quality, in both personal and team-oriented tasks.

Overview

13
13
years of professional experience

Work History

Ecosystems Community Lead

Scotiabank
01.2023 - Current
  • Ensured accuracy and currency of secure information by maintaining and updating key documents containing 800+ employees
  • Developed and maintained processes and procedures on behalf of the Operations Team
  • Managing a high-performance environment by fostering diversity, equity and an inclusive workplace
  • Maintaining records of security credentials relating to employees, premises and controlling accesses
  • Participation in the Occupational Health & Safety Committee
  • Co-created and executed feedback process to ensure all staff are kept properly informed
  • Proficient in data entry, generating reports, and creating trackers
  • Utilized critical thinking skills to break down complex problems, evaluate potential solutions, and make informed decisions
  • Innately self-motivated, exhibiting a strong sense of personal responsibility.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Cultivated an atmosphere of positivity within the workplace by addressing employee concerns promptly and maintaining open lines of communication between team members at all times.
  • task prioritization, organization and deadline management
  • analyze data to check for errors and inaccuracies
  • Championed diversity and inclusion initiatives within the organization, resulting in a more welcoming environment for all participants.

Accounts Receivable

Royale Grande Property Management
09.2014 - 01.2023
  • In charge of accounts receivable department in the head office of a fast-paced company managing over 50 Condominium Corporations & Recreation Centres
  • Provided customer service to unit owners & board of directors via in person & telephone inquiries regarding maintenance fees, liens, status certificates & other issues
  • Diligently dealt with challenging clients and worked to resolve issues and conflicts
  • Used Constar financial computer software to maintain & track large volumes of personal & confidential account information
  • Used current office technology equipment & various computer applications such as Microsoft Word & Microsoft Excel to create, format update letters, documents, reports & spreadsheets
  • Input large volumes of data when setting up new Corporations and printed reports to verify accuracy of information entered

  • Enhanced cash flow by efficiently managing accounts receivable and ensuring prompt payment from customers.
  • Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
  • Facilitated internal audits by maintaining organized records and providing timely access to necessary documents, ensuring compliance with accounting standards.

Administrative Assistant

XS Solutions
03.2011 - 06.2014
  • Proactively and efficiently screened new employees
  • Organized and maintained employee database using Microsoft Excel
  • Acted as a liaison between companies
  • Professionally answered telephone inquiries, identifying client's needs and resolved any issues
  • Maintained composure and professionalism under pressure.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Education

2004 -

Marvel Beauty School
Toronto, ON

Certificate of First Aid Training -

Canadian Red Cross
01.2023

Diploma - O.S.S.D -

Dunbarton High School
01.2003

Skills

Ability to recognize opportunities and/or challenges, and proactively exercise judgment

Perceptive and intuitive

Dynamic, results-oriented problem solver

Exemplary interpersonal skills

Strong organizational and multi-tasking skills, keen attention to detail and the ability to prioritize workload and assist others

Strong attention to detail

Always maintain a high level of confidentiality

Ability to maintain a professional level of service under all circumstances

Active and Empathetic listener

Adaptable

Exemplary critical thinking skills

Exceptional flexibility

Dynamic and adaptable in a variety of situations

Time management

Languages

English
Greek

Additional Information - Summary

Ability to recognize opportunities and/or challenges, and proactively exercise judgment. Perceptive and intuitive Dynamic, results-oriented problem solver Exemplary interpersonal skills Strong organizational and multi-tasking skills, keen attention to detail and the ability to prioritize workload and assist others Always maintain a high level of confidentiality. Ability to maintain a professional level of service under all circumstances. Active and Empathetic listener Adaptable Exemplary critical thinking skills Exceptional flexibility Dynamic and adaptable in a variety of situations

Timeline

Ecosystems Community Lead

Scotiabank
01.2023 - Current

Accounts Receivable

Royale Grande Property Management
09.2014 - 01.2023

Administrative Assistant

XS Solutions
03.2011 - 06.2014

2004 -

Marvel Beauty School

Certificate of First Aid Training -

Canadian Red Cross

Diploma - O.S.S.D -

Dunbarton High School

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Eva Sergiou